Program Manager, Client Project Management

The Thomson Reuters Program Manager is a vital program leadership role within our Professional Services Organization a 100 Million dollar business at Thomson Reuters This position is central to ensuring the successful execution delivery and financial performance of client-facing programs It involves strategic oversight of Global Accounts program portfolios direct responsibility for project team management and deliverables Success in this high-impact role demands sharp strategic thinking strong problem-solving abilities and exceptional influence to drive operational excellence and promote both client and Thomson Reuters stakeholder satisfaction Reporting to the Senior Manager Client Project Management - Global Accounts the Program Manager will be part of the PMO Program Management group at Thomson Reuters Primary key stakeholder relationships will include our GAM GAM customer base and our senior leadership at Thomson Reuters About the role In this opportunity as Program Manager Client Project Management you will Key Responsibilities Program Governance Oversight Lead governance across multiple related projects ensuring alignment with organizational goals Manage dependencies risks and benefits realization across workstreams Maintain a strategic view of customer challenges and identify opportunities for improvement Planning Delivery Develop detailed project charters statements of work and plans using methodologies like Agile or Waterfall Oversee execution of complex programs including those involving multiple business units or customized deliverables Ensure successful implementation of contractual obligations and strategic initiatives Stakeholder Management Act as the central point of contact for clients and internal teams Facilitate effective communication among stakeholders including senior leadership sales product and operations Build strong relationships to influence decisions and drive accountability Risk Issue Management Maintain and actively manage risk registers Identify potential issues early and implement mitigation strategies Direct and manage Proof-of-Concepts POCs for prospective clients when required Reporting Continuous Improvement Provide regular status updates and presentations to leadership Implement project management best practices and drive process improvements Monitor progress budgets and resource allocation to ensure efficiency About you You are a fit for the position of Program Manager Client Project Management if your background includes Required Experience Minimum of 10 years of progressive experience in project management professional services or software implementation with at least 8 years in a direct leadership role managing large teams of project managers or project delivery consultants Demonstrated expertise in strategic portfolio management with proven accountability for achieving utilization and aggressive revenue targets in a Professional Services setting Extensive experience delivering enterprise software solutions preferably in SaaS Cloud environments within a client-facing professional services or consulting setting Proficient in managing full project lifecycles including comprehensive budget and resource allocation Proven ability to lead large-scale initiatives across multiple teams and geographies Core Skills Excellent communication and stakeholder management skills Ability to influence decisions at all organizational levels Proficiency in project management methodologies Agile Waterfall and tools like MS Project or similar platforms Work Environment Flexibility Ability to operate effectively in a hybrid work environment with an expectation of 3 days per week in the Hyderabad office and as business needs require Requires considerable flexibility to accommodate global time zones regularly attending meetings aligned with US business hours predominantly mornings US EST and CST Annual travel up to 35 with potential for some periods exceeding 50 monthly to which ample advance notice will be provided Education Certifications Bachelor s degree in a relevant field e g Business Finance Computer Science Engineering Information Technology or equivalent practical experience Project Management Professional PMP PRINCE2 or similar recognized project management certification is highly preferred Preferred Qualifications Experience in the Tax industry Tax technology tax products or functional knowledge of SaaS implementations and ERP system integrations e g SAP Oracle Fusion Experience working with global and or virtual teams Familiarity with identifying and developing upsell opportunities within assigned customer projects LI-SS5 What s in it For You Hybrid Work Model We ve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Fast Learn Fast and Stronger Together Social Impact Make an impact in your community with our Social Impact Institute We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance ESG initiatives Making a Real-World Impact We are one of the few companies globally that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions We serve professionals across legal tax accounting compliance government and media Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law More information on requesting an accommodation Learn more on how to protect yourself from fraudulent job postings More information about Thomson Reuters can be found on