Customer Relationship Manager

4 weeks ago


Navi Mumbai, Maharashtra, India Reliance Retail Full time
Job Description

Role & responsibilities

* Set store sales plans and quotas aligned with business objectives.

* Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.

* Implement production, productivity, quality, and customer service standards.

* Recommend product lines and ensure appropriate merchandise mix.

* Drive sales, margin, shrink control, inventory management and cost optimization.

* Manage commercials and statutory compliance.

* Manage performance and foster teamwork among store staff.

* Identify and develop talent for critical positions.

* Address customer feedback to improve service and processes.

* Stay updated on competition and manage customer escalations.

* Drive local events and promotions as per marketing calendar.

* Promote a Customer Obsessed Culture to prioritize customer centricity.

  • Navi Mumbai, Maharashtra, India White Force Full time

    Job description Customer relationship manager (CRM) KEY RESPONSIBILITIES: ∙The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations. ∙Ensure Demand calls ∙Follow up reminder Calls/Emails ∙Highlight defaulters and other risks well on time ∙Final...

  • Relationship Manager

    4 weeks ago


    Navi Mumbai, Maharashtra, India Skillventory Full time

    Job DescriptionRole & responsibilities- Managing the banking and investments relationship of UHNI clients and responsible for overall growth of Liabilities & Investment business from HNI segment- - Develop, manage, and expand customer relationships by providing a service level which exceeds client expectations of the most important customer segment.- -...


  • Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Looking for a talented and experienced professional to excel as a Customer Relationship Expert in our organization. As a key member of the team, you will play a pivotal role in fostering strong relationships with customers, identifying new sales opportunities, and delivering exceptional customer service.Key Responsibilities:Customer Relationship Management:...


  • Navi Mumbai, Maharashtra, India beBeeCustomer Full time US$ 60,000 - US$ 1,20,000

    Customer Relationship Management (CRM) ExpertWe are seeking a skilled and experienced CRM professional to handle all aspects of post-sales customer relationship management.Key Responsibilities:Post-Sales CRM: Develop and implement effective strategies for regular customer follow-ups, addressing their queries, and resolving issues in a timely manner.Financial...


  • Navi Mumbai, Maharashtra, India Monarch Group Of Hotels Full time

    We're seeking a highly skilled and experienced Customer Relationship Executive to join our team. As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with our customers, identifying new sales opportunities, and providing exceptional customer service.Key Responsibilities:1. Customer Relationship...


  • Navi Mumbai, Maharashtra, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a seasoned professional to manage and grow our banking and investments relationships with branch and retail customers.Key Responsibilities:Develop and expand customer relationships by providing exceptional service that exceeds client expectations.Identify current and potential relationships with additional revenue potential and...


  • Navi Mumbai, Maharashtra, India Truely Marry Full time

    Job DescriptionPositionCustomer Relationship Manager (CRM) Internarrow_back BackExperiance0-2LocationMumbai, Delhi, Bangalore, Hyderabad, Ahmadabad, Chennai, Kolkata, Surat, Pune, Jaipur, Lucknow, Kanpur, Nagpur, Indore, Thane, Bhopal, Visakhapatnam, Patna, Vadodara, Ghaziabad, Ludhiana, Agra, Nasik, Faridabad, Meerut , Rajkot, Varanasi, Srinagar,...


  • Mumbai, Maharashtra, India beBeeClient Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Client Services ManagerWe are seeking a seasoned professional to manage client relationships and deliver event solutions that meet their objectives.Act as the primary point of contact for clients and build lasting, trusting relationships.Understand client needs and objectives, collaborating closely with internal teams to ensure successful event...


  • Navi Mumbai, Maharashtra, India beBeeRelationship Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Relationship Development SpecialistWe are seeking a highly skilled Customer Relationship Development Specialist to join our team.Key Responsibilities:Acquire new customers for liabilities from the open market, with a focus on CASA products.Assist existing borrowing customers in converting their liabilities to more suitable options.Enhance...


  • Mumbai, Maharashtra, India HnH Placement Pvt. Ltd. Full time

    Job DescriptionUrgent Requirement for a Real Estate Giant in MumbaiJob Title : Customer Relationship Managers CRM (AM/DM level) - Real EstateExperience Required: 4 to 6 years of CRM experience with a Real Estate organizationBudget: Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)_(Additional Perks: This role includes...