Data Center Site Lead

Job Description

About our Team

The next 5-10 years will see the software industry move away from on-premises software solutions towards software delivery via cloud-based services. Oracle's number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.

Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on.

The future is about providing higher level services that companies can more quickly consume. Oracle poses an interesting concern for other hyperscale cloud providers, they are not worried about us catching them Infrastructure as a Service (IaaS) side, they are worried more about Oracle s enterprise customer base and the outstanding opportunity to convert those customers to cloud. Create the future with us

Required Skills/Experience:

What You'll Bring

- Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
- 10+ years proven track record in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
- Prior experience in Data Center environment preferred
- Ability to work efficiently in remote multi-functional teams as well as, inventively and independently as an individual
- Demonstrated examples of a drive to dig into the details of a system or process errors to tackle customer problems
- Experience working in mission critical operations environment
- This position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
- Ability to speak confidently & communicate clearly in a virtual environment
- Strong Alignment to process and be a process champion (including drafting new processes or testing shortcomings in existing)
- Superb communication skills (oral & written) and ability to communicate effectively with a diverse group of customers and team environment

Data Centre experience requirements

- Rack, stack equipment including commissioning of new racks
- Strong structured cabling skills on fiber and copper (e.g looming, term & test)
- Airflow management (hot aisle, cold aisle, containment etc.)
- Good understanding of data center design, including electrical and cooling plant & operation thereof
- Strict consistency to defined Health & Safety processes
- Working in a collaborative and multi-disciplinary team without friction

Required systems & hardware expertise

- Hardware repair, diagnosis & break/fix
- Cabling (Fibers & copper) installation & troubleshooting
- Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
- IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
- Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
- Base Operating System Installs and configuration
- Systems administration (Linux and/or Windows Servers)

Life at Oracle:

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To cultivate the talent that makes this happen, we work hard to build a vibrant and exciting workplace that celebrates diverse, hardworking teams where everyone can contribute. We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

What You'll Do:

Are you a Data Centre Operations Lead with hands-on experience in Data Center operations, racking, stacking, hardware break fix and everything in between Are you interested in new challenges and being part of a newly built team working on critical projects Then we'd like to talk to you

- An Oracle Data Centre Operations Lead will be the main contact between the technology teams, Colocation service provider and the Data Centre Environment.
- They will provide mentorship and review the task prioritization to technical teams working in the Data Center.
- As a skilled trouble-shooter on a wide range of Data Centre environment and systems they understand which issues to advance to the appropriate resolver groups.
- Setup and support of IT hardware and software, utilizing remote access tools as required
- They build and maintain documentation on technologies they support.
- They understand all aspects of the equipment they support.
- They can innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to detail.
- Expected to improve current processes and introduce automation with aim towards simplification.
- They can execute small projects individually and work with their manager in planning and executing larger local projects.

Career Level - IC4