ServiceNow Developer

5 days ago

Kolkata India Tata Consultancy Services Full time

Job Description Job Description Role : ServiceNow ITSM Developer Required Technical Skill Set : ServiceNow, ITSM Modules, Java/Javascript Desired Experience Range : 4 - 8 Years Location of Requirement : Kolkata,India. Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency : - Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent - Ability to configure ServiceNow ITSM applications in alignment with approved design plans - Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing - Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS - Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively - Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability - Must be ServiceNow Certified Systems Administrator - Should possess knowledge in Agile/Scrum methodology - Basic knowledge with ITIL/industry standards - Knowledge of software development lifecycle (SDLC) Behavioral competency - Effective communication skills with both non-technical and technical audiences (verbal and written) - Excellent Interpersonal skills to work with the project team members collaboratevily - Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have - ServiceNow Implementation Specialist certification - ITIL V3/V4 foundation certification - Java developer certification Responsibility of / Expectations from the Role - Understand the given application requirements (or User Stories) - Understand and follow the Best Practices and Standards/Guidelines for development - Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories - Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria - Responsible for the code quality of assigned tasks - Perform Unit Testing and do documentation as required - Provide support to the users during the User Acceptance Testing - Provide any required training to the users on the user stories

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