Sr It Operations Engineer

3 weeks ago

Mumbai, Maharashtra, India HERE Technologies Full time

What s the role Maintain and support AWS infrastructure including EC2 VPC ALB ELB and IAM roles policies access control by applying professional-level technical skill and judgment for non-routine technical solutions Manage and troubleshoot batch processes using BMC Control-M Automate operational tasks using Bash Python PowerShell and tools like Terraform OpenTofu and Ansible Administer Linux and basic Windows systems including software installation and configuration Leverage basic Kubernetes K8s knowledge for container-based workload support Monitor tracks and records system performance and utilization metrics respond to incidents and ensure high availability Participate on-call rotation Communicate and collaborate with cross-functional teams to drive stability scalability and automation Who are you 5 years of experience in IT operations infrastructure or cloud engineering roles Strong working knowledge of AWS services including EC2 VPC ALB ELB and IAM Proficiency in Linux system administration and troubleshooting Experience with scripting and automation using Bash Python and PowerShell Familiarity with Infrastructure as Code IaC using Terraform OpenTofu Hands-on experience with BMC Control-M for batch job scheduling and management Some experience with Windows OS for basic troubleshooting and configuration Comfortable with a rotational on-call schedule Basic understanding of Kubernetes K8s environments Experience with Ansible for configuration management Exposure to CI CD tools DevOps practices and monitoring systems e g CloudWatch Prometheus Ability to work independently prioritize tasks and manage time effectively Understanding of ITIL incident and change management practices HERE is an equal opportunity employer We evaluate qualified applicants without regard to race color age gender identity sexual orientation marital status parental status religion sex national origin disability veteran status and other legally protected characteristics Who are we HERE Technologies is a location data and technology platform company We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely At HERE we take it upon ourselves to be the change we wish to see We create solutions that fuel innovation provide opportunity and foster inclusion to improve people s lives If you are inspired by an open world and driven to create positive change join us Learn more about us on our We are looking for a skilled and motivated Sr IT Operation Engineer to join our infrastructure and operations team This role is vital to the ongoing stability scalability and automation of our cloud and on-premises systems You re responsible for utilizing complex flexible efficient and cost-effective technical capabilities to launch deliver operate monitor process manipulate and support the data or technology platforms that HERE s commercial products rely on while also maintaining AWS infrastructure including EC2 VPC ALB ELB IAM managing batch processes using BMC Control-M and automating operational workflows You ll also participate in a shared on-call rotation approximately every 6 weeks to support production systems

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