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Job Description

- Undertake detailed strategic analysis to develop plans in line with the Asia Pacific operations strategy
- Undertake financial analysis on performance and trends and develop financial models / business cases for strategic initiatives
- Coordinate with sub-region operations team to collect feedback, centralisation of project, process and system implementation and prepare reports for regional and global updates
- Ensuring sub-region operations team understands the global and regional operations expectations and be the point of contact on troubleshooting
- Analyse data of in-place procedures and platforms to identify and recommend ways to improve operations
- Manage operations business planning and performance reporting
- Provide analytic support to regional operations directors and country chief operating officers
- Develop insights and content arising from research and analysis for use by management in strategic decision making and business planning
- Develop a database data sets for use in analysis, plans and reports
- Provide deep insights and advise to operations leadership team on basis of analysis undertaken
- Work with operations leadership in the development of solutions in line with strategy
- Work closely with and coordinate activities across PMO, operations and service delivery functions
- Assist with the ongoing integration project by project management of various workstreams, by working closely with the colleagues responsible for each workstream
- Monitor progress of work in each workstream against set timelines, milestones; regularly report the progress to the relevant workstream leaders

INCOME TAX DOCUMENTATION RELATED RESPONSIBILITIES

- Work closely with the Broking / Broking Support / Client Services teams on tax document and related matters
- May include registration-related and premium receipt related matters
- Ensure that the list of tax documents to be obtained from the various parties is kept correctly updated at all times
- Contact reinsurers accounting/operations team to obtain required documentation
- Follow up with the reinsurers based on the internal procedures Escalate all cases where responses are not received from the reinsurers in a timely manner Be responsible for updating and/or contacting relevant internal parties (Broking, Broking Support, Client Services departments in Aon India / Aon Singapore) on tax-related matters
- File all tax documents in the common drive promptly Be able to recognise and prioritise urgently necessary documentation, for immediate action
- Be responsible for answering basic questions regarding requirements for tax documents (why it is necessary, when is it required, etc)

TECHNICAL SKILLS & KNOWLEDGE REQUIRED

- Should have the flair of managing the tax documentation along with project management responsibilities
- Knowledge of operations, preferable in insurance or financial industry
- Excellent interpersonal and communication skills, both oral and written
- Ability to work with all levels and diverse group of colleagues, including senior stakeholders
- Strong client focus with a passion for delivering added value
- Team oriented
- Strong organisation skills and work disciplines, ability to complete tasks within required time frames and respond effectively under pressure
- Results driven and take accountability for results
- Intermediate level in Microsoft Word, Excel and PowerPoint applications
- Qualification - B.Com or accounting background is preferred Experience - Minimum 5 years in operations, project management or business analyst role, ideally, within mid-large size company in the insurance industry or professional service firm