Telesales Specialist

2 days ago

Gurugram India Mushin Innovation Labs Pvt. Ltd. Full time

Job Description Who are we Mushin is a VC funded Gurgaon based startup developing B2B SaaS (Software as a Service) products for automobile manufacturing units with the vision of automating, digitizing and IoT enabling manufacturing sector in India. Mushin's patented software product significantly increases the efficiency and greatly decreases the cost of manufacturing Petrol/Diesel/EV cars and bikes. Our software has been widely accepted and is being used by leading automotive companies like Maruti, JCB, Honda, VW, AMG, Hyundai and many more. - Website: www.mushinlabs.com - IPV Listing: - Premier Deal - https://ipventures.in/portfolio/mushin-premier-deal-aif-only/ - AutoCar Magazine: https://www.autocarpro.in/news/mushin-innovative-labs-raises-rs-2-cr-in-seed-funding-led-by-inflection-point-ventures-123535 Reports to: Pre-Sales Executive & Business Development Head Location: Gurgaon / Delhi NCR (On-site) Industry: Automotive SaaS / Industry 4.0 Solutions Role Objective To strengthen Mushin's sales funnel by ensuring consistent and effective follow-ups with prospective clients, scheduling demos, and maintaining lead engagement until handover to the Pre-Sales or Business Development team. The role demands excellent communication skills, persistence, and a confident personality capable of building rapport with senior professionals in manufacturing and automotive sectors. Key Responsibilities - Make daily outbound calls to potential customers and follow up on leads shared by the Pre-Sales or Inside - Sales team. - Engage professionally with clients to confirm demo schedules, share meeting links, and ensure attendance. - Follow up with decision-makers post-demo for feedback and next steps. - Maintain a structured call log and update CRM or lead tracking sheets regularly. - Coordinate with Pre-Sales Executives to identify dormant leads and reinitiate contact. - Assist in sending WhatsApp or email reminders in coordination with the sales team. - Maintain call discipline and daily reporting on lead status and communication history. Skills & Qualifications - Excellent English and Hindi communication (spoken & written). - Confident, clear, and polite phone manner. - Comfortable with Microsoft Excel, Google Sheets, and CRM tools. - Prior experience in telecalling / inside sales / B2B follow-ups preferred (13 years). - Well-spoken and professional presence suited to dealing with corporate clients. Performance Indicators - Metric Target / Expectation - Daily Call Volume 6080 calls/day - Demo Confirmation Rate 60% - Reactivated Dormant Leads 10 per month - CRM Accuracy 100% follow-up logging Compensation - CTC: 18,000 25,000 per month (based on experience and fluency). - Incentives: 300500 per demo successfully scheduled and attended. - Additional Benefits: Travel allowance for field events (if applicable) and performance-based quarterly - bonuses

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