Front Office Executive

1 week ago

Gurgaon, Haryana, India JLL Full time
Job Description

What Job Involves :

Welcome Customers:

- Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.

Provide Service:

- Known for their helpfulness and knowledge of the facility, front office executives direct people where to go.
- For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage.
- Closely working with all EA's for visitor management

Answer Phones:

- Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
- They also direct other inquiries to the appropriate staff member.

Help with Security:

- Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility.
- They monitor who is coming and going and report anything suspicious.

General Office Upkeep:

- Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling.
- Coordinate with vendors for delivery like flower vendor/Stationery vendor
- Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.

Feedback Surveys

- Sharing feedback survey forms to the host & maintain the data as desired.

Reports

- Maintaining stationery trackers, issuance/Consumption & Requisition.
- Daily event tracker
- Visitor management & tracker
- New Hire Orientation setup's coordination & tracker

Mail Room Operations (Need Base)

- Requisition and inventory of Stationery and Medicines
- Overseeing mail room operations like printing, shredding and courier services
- Responsible for monthly servicing of shredder machines
- Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

Sound like you To apply you need to have:

Mastery in the field

You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week. We'll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

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