Office Administrator

Role: Hub Admin Manager (HADM) Desired Experience Range: 2 to 7 years Required Skill Set: Graduate/MBA Location of Requirement : Bihar :: Bhagalpur, Muzaffarpur, Patna, Darbhanga, Purnia, Muzaffarpur, Darbhanga Noida, Ranchi, Dhanbad, Agartala, Raipur, Jaipur, Siliguri, Indore, Jalandhar, Jodhpur, Nellore Naharlagun, - Complete ownership of managing HUB Admin activities/operation & Admin Team - · Defining Scope and KRA's of Team members - · Communicate and co-ordinate with immediate management for day to day activities - · Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc. - · Monitoring and reporting of key project activities, plans and progresses - · Managing calls and discussions - · End to end Exam day and non exam day administrative activities management and Team coordination - · Ensuring zero incident on Exam day related to Admin Services - · Help in Recruitment, Training and talent development of Team Members - · Define and deploy control and Monitoring mechanism Admin Team within HUB - · Training and development of Admin Team within HUB - · Ensure Standardising of process at all Exam Venues within HUB - · Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice - · Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis - · Central spoc for all Facility related matters within HUB - · Ensure SLA/SLC at Exam Venues - · Governance over ViDZ/LISP partners , regular meeting and closure of Audit points - · Deployment of Adhoc/Contract manpower at Exam Venue - · Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region - · Maintain and monitor legal compliances for all Venues - · Prepare and deploy contingency/BCP - · Surprise checks at exam Venues - · Handle crisis situation - · Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances - · Conduct audit of Exam venues - · Any other duty assigned from time to time Must Have - Good communication skills (written/verbal) - Experienced in Soft services facility mgmt. - Experience in Facility Operations and management - Strong technical knowledge of Electrical Equipment's - Must have managed a team - Experience in conflict management - Willing to work, learn and perform under extreme pressure - Willing to travel - Aware of laws related to facility compliance and operations - Vendor Management skills - Open to take complete ownership, responsibility & accountability of assigned work - Good computer knowledge ( Microsoft xls,word, Powerpoint etc) Good Have · Professional Certifications, additional language knowledge, Strong analytical and logical understanding