▷ (15h Left) Branch Relationship Head (Team handling)_ Leading Bank
2 days ago
Job Description Role & responsibilities Job description - To effectively manage a team of RMs and ensure that they meet the organizational goals of liability book growth, fee income and portfolio quality metrics. - Guide and mentor to the relationship managers to deliver superior customer experience - Ensuring RMs are meeting the right set of customers and following the operating rhythm cadence as defined - To carry out regular supervisory review cadence as defined - Doing joint calls with mapped relationship managers to augment business conversions - Customer complaints and service issues management to ensure satisfactory closure within the defined TAT - SMFocus on portfolio quality by way of appropriate customer segment fitment, balance growth to maintain true customers and focus on cross-sell of non-financial and financial products - Focus on driving RMs to broad-base customer relationship management by way of connect with 100% of the mapped book - Provide clarity of business objectives to the mapped RMs - Monitoring sales and service processes of the RMs - Complete ownership of KRAs of Mapped RMs and Senior RMs across NR, Priority and Burgundy - Manage and control attrition in the NTB and ETB mapped book of the RMs - Increase the liability book size of NTB and ETB customers mapped to the reporting RMs - Improve the product per customer/ family by guiding RMs on the operating rhythm and the sales process - To enhance and retain customer profitability by capturing larger share of wallet - Ensure all customers are accurately profiled - Ensure right products and investment advisory services are provided to the customers by the mapped RMs - Ensure RMs are trained and well equipped with data and products to handle customer requirements and service requests - Recruitment and training of the relationship management team - Ensure timely certifications for all mapped RMs - Work closely with the Branch Heads, Cluster Heads and Circle Business Managers to design action plans and drive CO agendas, initiatives and organizational goals - To aggressively and cohesively work with different products teams like TPP, Assets, CBG, RFR etc. and help generate business from the mapped book of the RMs - To assist RMs to accelerate NTB acquisitions by help building referrals and pipeline for new accounts
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Branch Head
2 weeks ago
New Delhi, India Axis Bank Full timeAbout Branch Banking:With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across...
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Branch Head
2 weeks ago
New Delhi, India Axis Bank Full timeAbout Branch Banking: With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across...
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Urgent Search: Branch Relationship Manager
4 weeks ago
Delhi, India Kotak Mahindra Bank Full timeBranch Relationship Manager - BRANCH BANKING - Branch BankingJOB DESCRIPTIONJOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers xc2xb7 Sources new bank customers through external individual efforts and acquisition channel xc2xb7 Cross sells bank products to existing set of Branch customers...
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Gurugram, India Kotak Mahindra Bank Limited Full timeJob Description Elite Relationship Manager-BRANCH BANKING-Branch Banking JOB DESCRIPTION We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across...
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Head of Retail Branch Banking
1 week ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeNB : "We are recruiting for a scheduled commercial bank"Role–National Head ( Retail Branch Banking ) Reports to: EVP (Retail Banking) Location: ThrissurAbout the Role: We are seeking a highly experienced and visionary leader to head our Branch Banking Division. The role involves driving strategy, sales, customer acquisition & retention, branch expansion,...
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Karol Bagh, Delhi, India DBS Bank Full timeBusiness Function As the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our customers...
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Virtual Relationship Banking-prime
7 days ago
Delhi, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-Prime Officer-Processing (SBU105_608_100074) **Office Location**: Ambience Tower (Rohini-Sec-10) Delhi (Branch) **Position description**: **Customer Engagement** - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete...
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Delhi, India DBS Bank Full timeJob Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions...
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Delhi, Bengaluru, India V Konnect Full timeJob Description Job Opening: Branch Relationship Head (RM's Head) Private Bank Location:Bangalore & Delhi Industry:Private Sector Banking Profile:Branch Relationship Head (RM's Head) Products Handled:CASA, Mutual Funds, Life Insurance Job Description: We are hiring a dynamicBranch Relationship Headto lead and manage a team of Relationship Managers (RMs) at a...
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Banking Relationship Manager
1 week ago
New Delhi, India DBS Bank Full timeResponse Informatics is looking for Bank Relationship manager Responsibilities- Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the...
