▷ (15h Left) Branch Relationship Head (Team handling)_ Leading Bank

3 weeks ago


Gurugram Delhi, India V Konnect Full time

Job Description Role & responsibilities Job description - To effectively manage a team of RMs and ensure that they meet the organizational goals of liability book growth, fee income and portfolio quality metrics. - Guide and mentor to the relationship managers to deliver superior customer experience - Ensuring RMs are meeting the right set of customers and following the operating rhythm cadence as defined - To carry out regular supervisory review cadence as defined - Doing joint calls with mapped relationship managers to augment business conversions - Customer complaints and service issues management to ensure satisfactory closure within the defined TAT - SMFocus on portfolio quality by way of appropriate customer segment fitment, balance growth to maintain true customers and focus on cross-sell of non-financial and financial products - Focus on driving RMs to broad-base customer relationship management by way of connect with 100% of the mapped book - Provide clarity of business objectives to the mapped RMs - Monitoring sales and service processes of the RMs - Complete ownership of KRAs of Mapped RMs and Senior RMs across NR, Priority and Burgundy - Manage and control attrition in the NTB and ETB mapped book of the RMs - Increase the liability book size of NTB and ETB customers mapped to the reporting RMs - Improve the product per customer/ family by guiding RMs on the operating rhythm and the sales process - To enhance and retain customer profitability by capturing larger share of wallet - Ensure all customers are accurately profiled - Ensure right products and investment advisory services are provided to the customers by the mapped RMs - Ensure RMs are trained and well equipped with data and products to handle customer requirements and service requests - Recruitment and training of the relationship management team - Ensure timely certifications for all mapped RMs - Work closely with the Branch Heads, Cluster Heads and Circle Business Managers to design action plans and drive CO agendas, initiatives and organizational goals - To aggressively and cohesively work with different products teams like TPP, Assets, CBG, RFR etc. and help generate business from the mapped book of the RMs - To assist RMs to accelerate NTB acquisitions by help building referrals and pipeline for new accounts



  • Gurugram, India Kotak Mahindra Bank Limited Full time

    Job Description Elite Relationship Manager-BRANCH BANKING-Branch Banking JOB DESCRIPTION We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across...


  • Karol Bagh, Delhi, India DBS Bank Full time

    Business Function As the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our customers...

  • Cluster Manager

    20 hours ago


    Gurugram, India Tata AIA Life Insurance Full time

    Position Overview Position Title Cluster Sales Manager Department AXIS Bank –Branch Banking Level/ Band Assistant Manager / 306  Role Summary :Dual responsibility of direct sourcing as well as team management. Interact with Bank’s cluster head & bank employees and manage them on daily basis...


  • Delhi, Bengaluru, India V Konnect Full time

    Job Description Job Opening: Branch Relationship Head (RM's Head) Private Bank Location:Bangalore & Delhi Industry:Private Sector Banking Profile:Branch Relationship Head (RM's Head) Products Handled:CASA, Mutual Funds, Life Insurance Job Description: We are hiring a dynamicBranch Relationship Headto lead and manage a team of Relationship Managers (RMs) at a...


  • New Delhi, India DBS Bank Full time

    Vice President , Team Lead Treasures, Consumer Banking Group-(WD78260)Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits,...


  • Gurugram, India DBS Bank Full time

    Associate,Treasures Relationship Manager, Consumer Banking Group-(WD77712)Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products...


  • Delhi, Delhi, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionThe Platinum Relationship Manager will be responsible for developing and maintaining strong relationships with business clients, understanding their unique needs, and providing tailored financial solutions. This role is integral to the success of our Branch Banking-Service department, as it drives business growth and enhances client...


  • New Delhi, India DBS Bank Full time

    - Response Informatics is looking for Bank Relationship manager - Responsibilities- Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M - Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. - Resolve customer queries and complaints within...


  • Gurugram, India DBS Bank Full time

    Senior Associate,Treasures Relationship Manager, Consumer Banking Group-(WD77323)Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of...


  • Gurugram, India DBS Bank Full time

    Senior Associate,Treasures Relationship Manager, Consumer Banking Group-(WD78280)Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of...