Hiring for Critical+Major Incident Manager
3 weeks ago
About the Company As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. About the Role Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Facilitate training sessions to enhance team capabilities and knowledge sharing. Monitor and analyze service performance metrics to identify areas for improvement. Qualifications 15 years full time education Required Skills Proficiency in Critical Incident Management. Strong understanding of IT service management frameworks such as ITIL. Experience in incident response and problem resolution processes. Ability to analyze and interpret service performance data. Familiarity with service monitoring tools and technologies. Pls share your cv at parul@mounttalent.com
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Critical Incident Management
3 days ago
New Delhi, India HCLTech Full timeJob Title:Major/Critical Incident ManagerExperience:6–8 years Certification:ITIL V3/V4 (Preferred) The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement of...
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Critical Incident Management
3 days ago
New Delhi, India HCLTech Full timeJob Title:Major/Critical Incident ManagerExperience:6–8 years Certification:ITIL V3/V4 (Preferred) The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement of...
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Major Incident Manager
6 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
7 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem ManagementJob Location: ChennaiExperience required : 6-10 yrsSkills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities:- Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
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Major Incident
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem ManagementJob Location: ChennaiExperience required : 6-10 yrsSkills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities:- Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
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Major Incident
7 days ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai / Kolkata Experience required: 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 12-Dec-25 (Friday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop...
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Major Incident
1 day ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai Experience required : 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
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Major Incident
5 days ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai / Kolkata Experience required: 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 12-Dec-25 (Friday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop...
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Major Incident Manager
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring for Major Incident Management!!Experience: 6-10 yearsLocation: Chennai / KolkataRequired Technical Skillset:- Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs.- Act as the Incident Commander, coordinating efforts across technical towers...
