Customer Service Specialist

3 weeks ago

Sangli, Maharashtra, India Randstad Full time

- Immediate hiring thorough understanding knowledge in Order processing - Quatation Negoatiation SO creation Inventory management Logistics transaction - Order to cash OTC O2C experience Responsibilities Duties - Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers handling priority and foundational customers with a high degree of complexity - Maintain a thorough knowledge of the company s products applications and service offerings within the assigned business portfolio - Strengthen customer intimacy by developing solid relationships understanding customer needs and gathering market intelligence - Coordinate activities at assigned customer accounts proactively address issues and implement solutions - Maintain service levels according to business prioritization - Differentiate between customer requirements and the company s capabilities choosing the best and most cost-effective solutions - Support commercial strategies with Dow customers across multiple businesses Required Skill Customer Service - Responding to customer inquiries requests and complaints via various channels phone email chat social media - Providing information about products services and company policies - Assisting customers in solving problems or addressing issues they may encounter Problem Solving - Investigating and resolving customer issues complaints or disputes in a timely and effective manner - Escalating complex issues to higher levels of support or management when necessary Communication Skills - Communicating clearly and professionally with customers colleagues and other departments within the company - Providing clear and concise information to customers in a manner they can easily understand Sales Support - Identifying opportunities for upselling or cross-selling additional products or services - Collaborating with the sales team to provide support in achieving revenue goals Business Process - Developing and maintaining a deep understanding of the company s products and processes - Keeping up-to-date with changes and updates to product service offerings Team Collaboration - Collaborating with colleagues especially in cross-functional teams to resolve issues or improve processes ref updazz com

  • Customer Support Representative

    2 weeks ago

    Sangli, Maharashtra, India Rapid Job Sountions Full time

    Job Title Customer Support Executive US Shift Location Sangli Maharashtra Salary Range 17 000 - 20 000 per month Job Type Full-time Shift Timings 6 pm to 3 am IST We are looking for a Customer Support Executive to join our team in Sangli Maharashtra The successful candidate will provide excellent customer service and support...

  • Quality Analysis Specialist

    7 hours ago

    Sangli, Maharashtra, India Rapid Job Sountions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Quality Analysis SpecialistLocation: Sangli, MaharashtraExperience Level: 0-3 YearsShift: US Shift (Saturday and Sunday Off)About Us:We are a leader in the BPO industry, currently expanding our analytics divisions with a boldobjective: to revolutionize the real estate and financial services sector through our proprietary suite of enterprise-grade...

  • Lead Consultant, Aws Professional Services

    3 weeks ago

    Sangli, Maharashtra, India Amazon Full time

    DESCRIPTIONAmazon has built a reputation for excellence with recent examples of being named 1 in customer service 1 most trusted and 2 most innovative Amazon has a fast-paced environment where we Work Hard Have Fun Make History Amazon Web Services AWS is carrying on that tradition while leading the world in Cloud technologies As a member of the...

  • Service Engineer

    3 weeks ago

    Sangli, Maharashtra, India Wärtsilä Full time

    W xc3 xa4rtsil xc3 xa4 is a world leader in marine technology and leading the industry s transformation towards a decarbonised and sustainable future With the world s widest portfolio and service network we - W xc3 xa4rtsilians - deliver efficient safe and sustainable integrated products and solutions to enhance the business of our customers The...

  • Senior Consultant, Professional Services

    4 weeks ago

    Sangli, Maharashtra, India Enterprisedb Corporation Full time

    A Little About UsEDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the...

  • Jio Customer Associate

    2 days ago

    Sangli, Maharashtra, India Reliance Jio Infocomm Limited Full time ₹ 80,000 - ₹ 1,20,000 per year

    Job DescriptionPosted Date: 07 Sep 2021 Function/Business Area: Freelancer Location: Sangli Job Responsibilities: Acquire new customers Call Jio Customers and explain them about Jio's Recharges Assist the customers in completing Jio Recharge Sell new Jio connections to prospective customers Resolve customer queries within agreed timelines ...

  • SEO Specialist

    4 weeks ago

    Sangli, Maharashtra, India Pixelo Digital Full time

    If you find the job opportunity relevant and exciting, please share your additional details here: https://forms.gle/1CgiSGZkG56XDHZp8This will help the hiring team reach out to you at the earliest. About Pixelo: As a new age B2B demand generation and product company, we specialize in accelerating sales for our clients through innovative marketing strategies....

  • Client Relationship Manager

    2 days ago

    Sangli, Maharashtra, India Weekday AI Full time ₹ 45,000 - ₹ 90,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 1-4.5 LPA)Min Experience: 3 yearsLocation: SangliJobType: full-timeRequirementsWe are looking for a proactive and customer-focused Client Relationship Manager to join our team. The ideal candidate will have a minimum of 3 years of experience in client servicing, account management, or...

  • Client Relationship Manager

    7 hours ago

    Sangli, Maharashtra, India Weekday AI (YC W21) Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 1-4.5 LPA)Min Experience: 3 yearsLocation: SangliJobType: full-timeRequirementsWe are looking for a proactive and customer-focusedClient Relationship Managerto join our team. The ideal candidate will have a minimum of 3 years of experience in client servicing, account management, or customer...

  • Client Relationship Manager

    6 hours ago

    Sangli, Maharashtra, India Weekday AI Full time ₹ 1,00,000 - ₹ 4,50,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 1-4.5 LPA)Min Experience: 3 yearsLocation: SangliJobType: full-timeRequirementsWe are looking for a proactive and customer-focused Client Relationship Manager to join our team. The ideal candidate will have a minimum of 3 years of experience in client servicing, account management, or...