Case Studies Manager

Case Studies Manager Level Manager Location India Role Overview We are looking for a passionate and results-driven Case Study manager CS to identify connect and tell the most inspiring stories of Cognizant s expertise and how we have contributed in changing the way our Client operates and how we enable them to succeed Collaborating closely with cross-functional teams including CMOs Field Marketing Sales Account Service Lines and Global Brand Creative teams CS will manage pipeline and lead the end-to-end production of named case studies in the defined areas of business specific - geography industry domain area Manager is responsible for lifecycle of each case study making sure they stay fresh relevant and aligned with our strategic goals That includes knowing when to refresh retire or reframe a story In addition you will be able to think and act strategically while having the necessary presentation skills and emotional intelligence to interact with senior resources at our clients and internally Key Responsibilities Manage the full lifecycle of case studies identification authoring production publishing communication and refresh retire ensuring necessary approvals Assure adherence to internal guidelines throughout the process Communicate project updates in a timely manner to all internal and external stakeholders Lead the creation of high-quality creative client stories in collaboration with Creative Product and Corporate Marketing teams Partner with Account Teams and CMOs across geographies to identify and recruit clients for case studies Track and coordinate planning for the case study pipeline Train and prepare copywriters to use the case study template based on information gathered from interviews and or forms Manage copywriters - even not direct reports Facilitate copywriter s interviews with internal and client stakeholders Assure that produced new content that drive the attention of the different personas in the target audience Communicate case study availability and project updates to Sales Pursuit and Account PR and marketing teams Efficiently deposit and manage CS assets in the corporate solutions services repository Provide reports status pipeline metrics for case studies Candidate Profile Knowledge Skills Abilities Strong workload management and prioritization skills Process-oriented with a holistic business perspective Ability to multi-task while maintaining attention to detail Adaptable to last-minute changes and deadlines Applied sense of urgency and ability to achieve results Professional solutions-based attitude even under tight timelines Self-starter detail-oriented process-oriented client-centric with a positive attitude Relationship management able to build rapport and influence others adjust style to meet others needs Excellent written and verbal communication strong copywriting review skills Experience engaging with senior management Director GM CxO Patience resilience and perseverance Ability to say no when needed Collaborative reliable flexible team player Willingness to adjust strategies to meet client needs comfortable with technology and business acumen Experience Education Bachelor s degree from an accredited institution and 5-7 years of relevant client engagement or professional business experience required Applicable experience may substitute for the degree requirement Experience as a business professional in marketing or related field Experience as a project manager or similar role Prior experience in a similar role preferred Copywriting experience is a plus Technical competencies MS Office Suite Salesforce Winzone Workfront a plus Success Metrics Published case studies at Cognizant com Communication for case studies awareness to different channels Develop and maintain dashboards and reports for case studies Reporting Reports to the Global Case Studies Manager Functions as both an individual contributor and collaborator providing guidance on case study processes to associates No immediate supervisory responsibilities