Head - Digital Workplace Practice & Presales

4 days ago

Bengaluru India Infosys Limited Full time

Job Description

Responsibilities :

Formulate and execute a holistic digital workplace strategy that aligns with the company's goals.

Lead a team of specialists in designing, deploying, and managing digital workplace solutions.

Oversee RFP/RFI processes and presales activities.

Collaborate with cross-functional teams to identify and address digital workplace needs and opportunities.

Promote the adoption of digital workplace solutions to enhance productivity, communication, and collaboration.

Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment.

Additional Responsibilities:

This role involves extensive experience in solution, RFP response, building proposals and presenting to clients.

Proficient in end-to-end solutioning of Digital workplace solution covering all the technologies that touches the end users.

Experience in Industry and trend analysis and aligning to future workplace strategy

Primary focus on Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services & M365 services (Sharepoint, Email, Onedrive etc.,)

Expertise on DaaS solution covering procurement to device disposal strategies

Experience working with multiple Hardware OEMs

Expertise in migration of legacy device management solution to modern management (Intune)

Expertise in solutioning VDI technologies - on prem and cloud based (Azure AVD, Cloud PC etc.,)

Expertise in analysis and solution of Onsite support services/field Services operations and various levers employed in reducing the field services efforts

Expertise in DeX and overall value propositions leveraging multiple tools used in the industry (Nexthink, Systrack, Aternity etc.,)

Strong hands-on experience in responding to RFPs and building a proposal that is PPT based or word document based

Expertise in estimating efforts for various digital workplace solutions end to end

Expertise in building operating models for delivery

Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals

Develop tailored solutions that meet specific client requirements

Competent in Presenting the solution to potential global clients

Excellent written and communication skills

Technical and Professional Requirements:

Bachelor's degree in information technology, Business Administration, or a related field (Master's degree preferred).

Proven experience in leading and managing digital workplace initiatives.

Strong knowledge of digital tools, collaboration platforms, and emerging workplace trends.

Excellent project management skills with the ability to oversee multiple projects simultaneously.

Outstanding communication and interpersonal skills to effectively collaborate with diverse teams.

Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions.

Ability to drive change and foster a culture of innovation within the organization.

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