[Urgent] Social Media

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone Summary We re looking for an India Social Media Content Specialist to join ServiceNow and help us capture the hearts and minds of our audiences In this role you ll support our core social media and thought leadership programmes in India-bringing always-on storytelling to life shaping thought leadership content and powering our employee advocacy programme to build brand awareness across the region You ll report into the Sr APAC Social Media Content Specialist work closely with the India Communications team our social media agency and collaborate with stakeholders across our India teams specifically sales tech and talent brand to make sure our stories connect with the right audiences at the right time What you ll do Support strategic programmes across social and content Partner with our agency to brief review and optimise content aligned to business priorities and strategic events Maintain the content and creative social calendar for India ensuring coverage of campaigns thought leadership and employee advocacy initiatives Contribute to the development of thought leadership and multimedia content including video that aligns to India priorities Employee advocacy and amplification Assist in driving adoption of the Social Ambassador program in India Manage and update content in the platform ensuring employees have engaging brand-aligned stories to share Partner with the global social media team to optimise the tool experience for India users Trends insights and optimisations Monitor social and cultural trends to ensure content is fresh and relevant Utilise insights to review and refine content ensuring ongoing optimisation of campaigns and always-on activity Balance local impact with global alignment Be a brand guardian ensuring India content aligns with global tone of voice and brand guidelines while connecting authentically with local audiences Support APAC regional programmes as needed to ensure consistent execution across markets Qualifications To be successful in the role Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry A digital social native with approx 3- 5 years of experience in social media and content development A creative thinker with hands-on experience creating content Excellent written visual and verbal communication skills Good knowledge of social platforms and analytics with strong focus on LinkedIn and ability to adapt to new platforms Strong creative storytelling skills and hands-on experience producing and editing digital content Familiarity with paid media and influencer ecosystem and employee advocacy or community-building strategies is a plus A collaborative mindset with the ability to work effectively across multiple stakeholders and with agency partners A motivated self-starter with tenacity for execution and delivery A love for fast-paced and ever-changing environments Bachelor s degree in Marketing Communications Business or related field - or strong demonstrated relevant experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license