Business Technology Solutions Associate

Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and

make us unique.We believe your personal interests, identities, and desire to learn are part of your success here. about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

Business Technology

ZS's Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. Our services include, but are not limited to, Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.

What you'll do:

- Collaborate with senior team members to design, develop, and configure Reltio MDM solutions aligned with client data management requirements.
- Implement data models, match rules, survivorship logic, and workflows within the Reltio platform based on detailed technical specifications.
- Support the integration of Reltio MDM with source and target systems using APIs, data pipelines, and third-party ETL tools.
- Participate in all phases of the project lifecycle, including requirements gathering, solution design, development, testing, deployment, and documentation.
- Develop and maintain configuration items such as entities, relationships, attributes, reference data sets, and validation rules in Reltio.
- Perform unit testing and support QA activities to ensure the quality and accuracy of developed components.
- Monitor and troubleshoot data quality issues, ingestion errors, and integration failures, providing timely resolution with guidance from senior developers.
- Assist in preparing solution design documentation, technical implementation guides, and deployment support materials.
- Work collaboratively with cross-functional teams, including business analysts, QA engineers, data architects, and project managers, across global delivery models.
- Stay current with Reltio product updates, data management best practices, and emerging technologies to continuously enhance skillsets.

What you'll bring:

- Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines
- 1-3 years of total IT experience, with at least 1 year of hands-on implementation experience on Reltio MDM, including involvement in key phases of at least one implementation project
- Hands-on experience with Reltio configuration components, including Data Model setup, Match & Merge logic, Survivorship rules, Reference Data Management (RDM), and User Management
- Familiar with Reltio workflows and proficient in using Reltio Console and Tenant Management tools
- Experience using Reltio APIs for basic data integration and automation familiarity with Integration Hub and configuring connectors or pipelines is an advantage
- Hands-on experience with data ingestion and export processes in Reltio using Reltio Loader, S3 buckets, or APIs capable of troubleshooting data load issues
- Exposure to other MDM platforms (e.g., Informatica MDM, EBX, Stibo) is a plus understanding of MDM fundamentals including data quality, stewardship, and governance processes.
- Experience using cloud platforms (AWS or Azure) is desirable knowledge of ETL is a plus
- Ability to understand business requirements and assist in translating them into technical configurations in Reltio under the guidance of senior developers or leads
- Strong analytical thinking, effective problem-solving capabilities, and the ability to work collaboratively in a team-oriented environment
- Motivated to learn and grow within the MDM space open to exploring adjacent tools and technologies as required by the project

Additional Skills:

- Deep understanding of data management best practices and data analytics
- Up to speed with latest technologies related (but not limited to) to cloud platform services, visualization, data management
- Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation
- Lead project teams in driving end to end activities to meet set milestones and provide necessary mentorship/ guidance for the team growth
- Ability to distill complex concepts into easy-to-understand frameworks and presentations
- Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams
- Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects
- Willingness to travel to other global offices as needed to work with client or other internal project teams.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

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