Senior Manager Information Systems – Enterprise Platforms

Career Category Information Systems Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus on four therapeutic areas -Oncology Inflammation General Medicine and Rare Disease- we reach millions of patients each year As a member of the Amgen team you ll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them you ll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career Senior Manager Information Systems - Enterprise Platforms Let s do this Let s change the world In this vital role you will be responsible for leading and overseeing a team of platform engineers and partnering with architects delivering across our Enterprise Platforms group which includes Salesforce Anaplan MuleSoft This role will be responsible for orchestrating engineering delivery resource alignment and operational excellence across approximately 6-9 engineers The Sr Manager will partner closely with platform managers and engineering leads to ensure high-quality scalable and compliant solutions are delivered consistently The ideal candidate will have a consistent record of leadership in technology leading a team of engineers to drive business value The ideal candidate will have a solid background in leading an impactful team delivering solutions and platform accelerators Please note this is an onsite role based in Hyderabad Roles Responsibilities Lead and develop a successful team of platform engineers through recruitment performance management and career development Establish and maintain operational metrics SLAs and performance standards Monitor and manage enterprise platform operations Lead incident response and problem management for critical platform issues Oversee implementation and maintenance of platform security policies and procedures Drive continuous improvement initiatives in platform operations Partner with Enterprise Platform leadership and collaborators to understand and support organizational needs What we expect of you We are all different yet we all use our unique contributions to serve patients Basic Qualifications Doctorate degree Master s degree Bachelor s degree and 12 to 17 years of Information Systems managerial experience directly managing people and or leading teams projects or programs experience Preferred Qualifications Experience with cloud platforms Salesforce Anaplan MulesSoft Knowledge of cloud platforms Understanding of ITIL frameworks and standard methodologies Familiarity APIs Workflow Salesforce and other Gen AI tools Professional Certifications Management certifications PMP ITIL preferred Scaled Agile SAFe Certifications Soft Skills Critical thinking and planning Strong decision-making abilities Excellence in collaborator management Outstanding communication skills Team building and development Change management expertise Crisis management capabilities Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture we ll support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen com As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation