Senior Manager

Career Category Information SystemsJoin Amgens Mission of Serving PatientsAt Amgen if you feel like youre part of something bigger its because you are Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career Senior Manager - Information SystemsWhat you will doLets do this Lets change the world In this vital role you will lead a team responsible for overseeing the organization s information technology strategy and execution You will collaborate with key customers to identify business needs develop technology roadmaps handle IT projects and ensure the delivery of high-quality solutions Your leadership and strategic approach will enable you to drive innovation optimize system performance and enhance the overall IT capabilities to support the company s goals You will play a pivotal role in advancing digital capabilities across Process Development and Manufacturing Demonstrating state-of-the-art technologies including Generative AI and Machine Learning you will ensure the seamless flow of instrument data across operational business processes and applications enabling a unified data platform for robust consistent standardized data and analytics across the Amgen network Additionally you will help streamline the experience for Lab Scientists Production Operators Floor management and Quality Assurance fostering Best-In-Class Process Innovation You will lead a dynamic team of technical product owners business analysts test validation engineers project managers and scrum masters responsible for the digital roadmap strategy ongoing design development management and optimization of Amgen Operations Electronic Lab Notebook and Instrument Data Acquisition Platform You will also be the reporting manager for this team and will be responsible for coaching and development of these resourcesOwn run and support Operations Enterprise Lab Information Management solutions including Biovias Holistic Lab ELN Platform Provide lab systems roadmap for Amgen Operations collaborating with IS Architects Infrastructure Leads and Business Analysts to develop roadmaps supporting organizational priorities and platform improvements Lead implementation of digital lab initiatives providing experiment design authoring and execution solutions Align business processes with Holistic Lab PLM and Big Data technology capabilities by working with multi-functional representatives across Operations and sites Guide project teams on developing approaches for addressing business needs and presenting arguments for proposed solutions while supervising vendors and contractors to ensure deliverables Maintain strategic relationships and good communication with the leadership team ensuring all collaborators are informed and engaged Oversee the software development lifecycle ensuring best practices in development testing and deployment across product teams and lead large diverse teams within a matrixed organization Develop and implement strategic plans for technology and workforce growth including recruiting top talent and building a robust team in India while fostering a culture of collaboration innovation and continuous improvement Collaborate with Platform Owners Product Owners Service Owners and delivery teams to ensure delivery matches commitments acting as a critical issue point and facilitating communication when service commitments are unmet Ensure overall organizational compliance with quality and GxP in technology services monitor emerging technologies and trends for platform growth and ensure ongoing alignment with strategy compliance and regulatory requirements What we expect of youWe are all different yet we all use our unique contributions to serve patients The ideal candidate will have a consistent track record of leadership in technology-driven environments with a passion for fostering innovation and excellence in the biotechnology industry The role requires strong expertise in ELN Applications Enterprise Application Integration end-to-end data and process harmonization as well as handling the seamless integration of Lab Instrument data to various enterprise business applications This individual will handle key vendors and partner with key customers orchestrating the implementation of solutions that enable next generation lab processes including simulations machine learning and knowledge management They should also have experience leading and effectively working with large diverse and globally dispersed teams within a matrixed organization Extensive collaboration with global multi-functional teams is required to ensure seamless integration and operational excellence The ideal candidate will have a good background in the end-to-end software development lifecycle technical product ownership business analysis be a Scaled Agile practitioner coupled with leadership and transformation experience This role demands the ability to drive and deliver against key organizational critical initiatives develop a collaborative environment and deliver high-quality results in a matrixed organizational structure Basic Qualifications Doctorate Degree and 2 years of experience in Engineering IT or related field ORMasters degree with 8 - 10 years of experience in Engineering IT or related field ORBachelors degree with 10 - 14 years of experience in Engineering IT or related field ORDiploma with 14 - 18 years of experience in Engineering IT or related fieldBackground as a Technical Product Owner TPO people manager and business analyst ensuring the ability to supervise and guide a team to translate business needs into definition and delivery of technical solutions guiding development teams prioritizing features and ultimate delivery and management of the digital products Validated experience and involvement in Enterprise Projects targeted for process reliability of manufacturing and product life cycle as well as streamlining end-to-end data flow and agile execution of critical operational workflows Proven leadership skills with the ability to lead large matrixed teams In addition demonstrable experience in leading and developing a hard-working team of technology professionals building a culture of innovation and continuous improvement within the team to deliver powerful solutions and platform improvements Experience in implementing a strategic roadmap and driving transformation initiatives using Scaled Agile methodology Solid skills in collaborating and communicating with multi-functional teams business collaborators and executives to ensure alignment of platform initiatives with business outcomes handling expectations and ensuring successful delivery of projects Degree in Computer Science Information Systems Engineering or Life Sciences Preferred Qualifications At least 5 8 years of domain knowledge in health and or life sciences combined with Information TechnologyUnderstanding and applied experience in Lab Informatics and multi-functional data harmonizationGood overall understanding of business manufacturing and laboratory systems common in the process manufacturing as well as the integration of these systems through applicable standardsUp-to-date knowledge of vendors software strategy information of available challenging solutions and the ability to translate these to the changing business environment in PD such that we can continually improve software investments Experience handling a globally distributed enterprise application platformSolid depth or breadth of expertise with offerings within the Lab solution landscape including ELN inventory management MES and scientific analysis toolsLeadership experience within a highly regulated pharmaceutical or technology organization with the ability to ensure compliance with industry regulations and standard methodologies for GxP software validation Experience directing solution design business processes redesign and software implementation in a drug development lab commercialization environmentUnderstanding of FDA regulations governing computer system validation and operation in biotech manufacturing and laboratory areasStrong analytic critical-thinking and decision-making abilities Demonstrated ability to work effectively in a fast-paced dynamic environment Extensive experience in the software development lifecycle Experience using and adoption of Scaled Agile Framework SAFe Understanding of ITIL processes and implementation Established business partnerships and IS governance practices involving senior business partnersExperience handling vendor relationships and working with external partners or consultants to ensure optimal performance support and development of digital products Soft Skills Excellent leadership and team management skills Strong transformation and change management experience Ability to work effectively with global virtual teams Excellent analytical and troubleshooting skills Ability to handle multiple priorities successfully Strong presentation and public speaking skills Strong verbal and written communication skills High degree of initiative and self-motivation Work Hours This position requires you to work a later shift and may be assigned a second or third shift schedule Candidates must be willing and able to work during evening or night shifts as required based on business requirements What you can expect of usAs we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture well support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen comAs an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation