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Oracle Unified Assurance Developer
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Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all In 2024 the Group generated revenues of EUR5 8 billion The world is how we shape it Module Lead - Oracle Unified Assurance Location Pune Noida Experience 4 to 6 years Education B E B Tech MCA Primary Skills Oracle Unified Assurance Service Assurance OSS BSS - Strong experience in Unified Communications Monitoring and Service Assurance to support the Customer s Engineering and Operations team to standardize processes and practices defined for system and infrastructure monitoring as well as ensure service assurance - Work with the Customer s Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write process and knowledge base articles to enhance system monitoring and incident management - Streamline and enhance monitoring methodologies to ensure uptime voice and video performance and client experience - Work with the Customer s Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write process and knowledge base articles to enhance system monitoring and incident management - Implement new processes to achieve and maintain availability and performance SLAs for Customer s Services Additional Information At our organization we are committed to fighting against all forms of discrimination We foster a work environment that is inclusive and respectful of all differences All of our positions are open to people with disabilities
