Oracle Fusion Production Support Service Engineer

2 weeks ago

Chennai Bengaluru Pune, India Tech Stalwart Solution Full time
Job Description

Position Overview:

We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables/Receivables (Intercompany) modules. The ideal candidate will possess both functional understanding of costing methodologies and technical troubleshooting capabilities to ensure operational excellence.

Key Responsibilities:

Cost Management Support:

- Support various costing methods including Standard Costing, Average Costing, FIFO, LIFO, and other methodologies.
- Maintain subledger accounting (SLA) integrations with financial systems.
- Provide expertise for Inventory Valuation and troubleshoot how transactions impact cost layers.
- Support Work in Process (WIP) and Bills of Material (BOM) costing operations.
- Analyze and troubleshoot cost variances during daily operations.
- Develop and optimize SQL & PL/SQL queries to extract cost-related data from Oracle tables.
- Debug PL/SQL procedures, packages, and functions used in cost calculations.
- Receive, analyze, and prioritize related support tickets.
- Provide timely solutions to users.
- Document resolution steps and knowledge base articles.
- Support system upgrades and patches.
- Monitor system performances and recommend improvements.

Technical Troubleshooting:

- Analyze cost distributions and transaction accounting issues.
- Debug and resolve costing discrepancies and period close errors.
- Utilize FND Diagnostics, trace files, and debug logs to investigate costing issues.
- Support the period close process in Oracle Cost Management.
- Reconcile Inventory Valuation Reports with General Ledger.
- Identify and resolve cost variances during month-end close.
- Apply deep knowledge of costing tables (e.g., CST_COST_HISTORY, CST_COST_TYPE, MTL_TRANSACTION_ACCOUNTS).

Integration Support:

- Maintain and troubleshoot integration points between Oracle Inventory, Purchasing, Order Management, and General Ledger (GL).
- Support Payables/Receivables Intercompany transactions and reconciliation processes.
- Ensure seamless data flow between integrated modules.

Operational Governance:

- Participate in Change Management activities including maintaining SOPs, process documentation, and impact assessments for updates.
- Support Quarterly Cloud Updates readiness assessments, perform regression testing, and ensure business continuity.
- Ensure financial data accuracy, SOX compliance, and internal control adherence.

Required Qualifications:

- 5+ years experience with Oracle Fusion Cost Management, Inventory, and integrations with Payables/Receivables and Supply Chain Orchestration modules.
- Knowledge of costing methods (Standard Costing, Average Costing, FIFO, LIFO).
- Experience with subledger accounting (SLA) and its integration with financials.
- Proficiency in Inventory Valuation and understanding of cost layers.
- Familiarity with Work in Process (WIP) and Bills of Material (BOM) costing.
- Experience with Oracle SQL & PL/SQL, including writing and optimizing queries.
- Understanding of Oracle costing tables structure and relationships.
- Proven ability to debug PL/SQL procedures and troubleshoot complex costing issues.
- Experience with period close processes and reconciliation activities.
- Knowledge of SOX compliance requirements related to financial systems.

This position requires a blend of functional expertise in Oracle Cost Management methodologies and technical proficiency to support critical business operations and ensure financial accuracy.

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