Delivery Manager

2 days ago

Pune India Dentsu Global Services Full time

Job Description The purpose of this role is to ensure the internal customer (in this case a region) gets the best level of service for their applications in a cost effective manner. Job Description: Delivery Manager - Role Overview Lead the delivery of large-scale, global technology projects for high-profile clients, serving as the primary point of contact for client relationships and ensuring seamless execution across business and technical domains. Drive consultative selling, technical leadership, and governance, while fostering a culture of innovation, agility, and best practices. Key Responsibilities - Client Relationship & Consultative Selling: - Act as the primary client partner, building and maintaining strong, long-term relationships at all levelsfrom operational teams to CXOs. - Understand client needs and translate them into actionable strategies and solutions. - Serve as a trusted advisor, providing strategic guidance, handling escalations, and ensuring client satisfaction - Delivery Management: - Oversee end-to-end delivery of complex, projects, ensuring alignment with client objectives and company goals. - Manage multiple stakeholders, including global clients, internal teams, and external partners. - Implement industry best practices in project management, agile methodologies, and governance - Technical Leadership & Governance: - Provide strong technical leadership, ensuring solutions are robust, scalable, and aligned with business needs. - Understand and discuss technology solutions with clients, including AI and digital transformation initiatives. - Drive adoption of best-in-class tools, processes, and frameworks for delivery excellence. - Strategic Planning & Growth: - Develop and execute strategic plans to achieve client growth targets and expand business opportunities. - Collaborate with creative, technical, and business development teams to deliver innovative solutions. - Team Leadership & Development: - Lead, mentor, and develop high-performing teams, fostering a positive, collaborative work environment. - Evaluate and improve team performance, ensuring alignment with client and organizational goals - Hands-on Delivery & Continuous Improvement: - Maintain a hands-on approach, staying close to project execution and technology trends. - Promote continuous learning, innovation, and process improvement across the organization. Must-Have Qualifications - Extensive experience managing large-scale, global technology projects in a fast-paced, agile environment. - Proven track record in consultative selling, client relationship management, and business growth. - Strong technical leadership and understanding of technology business, including AI, cloud, and digital transformation. - Excellent communication, empathy, and stakeholder management skills. - Ability to understand and implement industry best practices in delivery, governance, and team development. - Multiple domain expertise is highly valued. Location: DGS India - Bengaluru - Manyata N1 Block Brand: Merkle Time Type: Full time Contract Type: Permanent#DGS

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