Client Service Executive

19 hours ago

Bhilai CT IN Nimbus Post Pvt Ltd Full time

Job description We are looking for Client service executives for our operation team The candidates are supposed to have experience in logistic industry This profile is suitable for those who have good communication skill and can handle pressures situation on call Primary responsibility Attending calls and solve the escalations raised by our clients acting as a bridge between seller and shipment executive handling angry clients and pacify them by giving satisfying reply taking follow ups with concerned shipping services Managing clients data Developing effective communication platform between seller and courier service Monitoring and measure client satisfaction Dealing with client request and troubleshoot problems Desired Candidate Profile Should have experience in clients success Should be comfortable with 80-100 calls per day Should be expert in coordination and time management Should be trouble shooter and can innovate new ideas to tackle angry clients Should be fluent in English communication Should have hand on experience in Pivot table Vlookup Hlookup and Macros Should have zeal to learn new techniques for client success Can work under pressure Job Type Full-time Pay 13 000 00 - 16 000 00 per month Ability to commute relocate Bhilai Bhilai - 490001 Chhattisgarh Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Language English Preferred Work Location In person

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