Agm - Transport Operations

2 weeks ago

Mumbai, Maharashtra, India Vodafone Idea Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce RoleTL - IP Service OperationsJob Level DesignationM2 AGMFunction DepartmentCOG Transport Operations VIBS CLS OperationsLocationCorporate - MumbaiJob Purpose To drive and evolve Vodafone Idea s India s IP MPLS based pan India transport network spanning across 23 circle operationalization of network element growth encompassing 3500 CEN network elements 1100 odd upcoming IP MPLS transport network elements being planned for expansion 150 000 mobility and other captive customers connectivity 100G MPLS backbone TOP50 customer performance focus and dedicated action for the performance improvement Responsible for the overall cluster performance of the network services availability by way of effective fault management by minimizing the adverse impacts of incidents and problems on the customer business caused by errors or by any other means Performance Management - network level SLAs- availability latency packet loss jitter performance analysis improvement plan preparation implementation of recommendations network audits and implementation of recommendations network change management Ensure periodic network audits drive implementation of recommendations for network service quality improvement provide implementation support to NOC team and stake holders Ensured and adhere 100 compliance CEN network and service with Telecom Network Security Compliance Audit Working on Fault trend analysis data fixing the gaps in the network to achieve the SLA Service fault management with correct RFO RCA analysis proper solution corrective action plan and Implementation Key Result Areas Accountabilities TOP50 customer performance management Enterprise Service Optimization in National FLDS CEN across circles maintain and improve KPIs of customer performance against defined benchmark and Continuous improvement plan recommendation and implementation Network audits and network improvement plan preparation and implementation Security Compliance in transmission network as per DOT guidelines Vodafone Idea security standards Working on Fault trend analysis data fixing the gaps in the network to achieve the SLA s Vendor SLA management Timely TAC case closureCore Competencies Knowledge Experience 5-6 Years of Experience in Domain Telecom IT OEM with 1-2 experience in handling Large Scale Telecom Network Domain in SDWAN operations Thorough knowledge on National and Circle level IP network like National IP Core Access layer and end to end service assurance and fulfilment Quality Management - KPIs Benchmarking and Optimization in the SDWAN domain Service Level SLA analysis recommendation and implementation Experience in managing multi service multivendor network Must have technical professional qualifications BE in Electronics Telecommunication IT Industry Certification - ITIL CCNA CCNP Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership Vodafone Idea

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