Information Technology Intern

2 days ago

Mohali, Punjab, India ONE BCG - ONE Business Consulting Group Full time
Job Description

How you can make a difference.

- Provide first-level IT support to end users (hardware, software, and network issues).
- Install, configure, and update user systems, servers, and applications.
- Monitor and manage IT assets, ensuring availability and reliability.
- Assist with maintaining IT infrastructure (network, firewalls, switches, surveillance systems, etc.).
- Support IT inventory management and procurement processes.
- Create and maintain technical documentation and knowledge base articles.
- Contribute to continuous improvement of IT processes and security practices.

What all you need.

- Strong understanding of computer hardware (laptops, printers, network peripherals).
- Familiarity with operating systems: Windows, Linux, MacOS.
- Knowledge of networking fundamentals (IP addressing, subnetting, DNS, DHCP, Wi-Fi/LAN).
- Familiarity with routers, switches, firewalls, and CCNA-level concepts.
- Basic knowledge of IT security principles.
- Basic knowledge of cloud platforms (AWS, Azure) and virtualization concepts
- Familiarity with productivity and collaboration tools (Google Workspace, Microsoft 365).
- Basic scripting knowledge (PowerShell, Python).
- Strong problem-solving and troubleshooting skills.
- Good communication and teamwork ability.
- Eagerness to learn and grow in IT.

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