Director – Guest Services

3 days ago

Jaipur Rajasthan, India Ibis Full time

Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS We are seeking a dynamic and experienced Director of Guest Services to join our hotel in Jaipur India As a key member of our leadership team you will be responsible for overseeing all aspects of guest services ensuring exceptional customer experiences and driving operational excellence Develop and implement strategies to enhance guest satisfaction and loyalty Lead and inspire a team of guest service professionals fostering a culture of excellence Ensure the smooth daily operations of the hotel by coordinating effortlessly across key departments including Front Office Food Beverage Housekeeping and Engineering departments Analyze guest feedback and implement improvements to service delivery Collaborate with other department heads to ensure seamless guest experiences Manage budgets and financial performance of the guest services division Stay current with industry trends and implement innovative guest service initiatives Ensure compliance with hotel standards policies and procedures Handle high-profile guests and resolve complex guest issues Represent the hotel at industry events and foster relationships with key stakeholders Qualifications Bachelor s degree in Hospitality Management Business Administration or related field advanced degree or relevant certifications e g Certified Hotel Administrator preferred Minimum 7-10 years of experience in hospitality management with a proven track record in guest services leadership roles Exceptional communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders at all levels Strong leadership and team management abilities with a talent for motivating and developing staff Excellent problem-solving and decision-making skills particularly in high-pressure situations Proficiency in hospitality management software and technologies Demonstrated financial acumen and experience in budget management In-depth knowledge of luxury hospitality operations standards and best practices Understanding of Indian hospitality market trends and cultural nuances Ability to work flexible hours including evenings weekends and holidays as required Fluency in English knowledge of Hindi and or other Indian languages will be an advantage Additional Information Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic

  • Guest Service Associate

    5 hours ago

    Jaipur, Rajasthan, India HPK & Associates Full time

    We are urgently looking for Guest Service Associate for a Luxury 5-star Hotel of Taj Brand. Position - Guest Service Associate (Telephone Operator) Location - Jaipur ( Bhawani Singh Road ) Salary - Best in the industry Requirement - Education - Minimum X standard Good Grooming with pleasing personality. Communication-Excellent Communication...

  • Guest Service Assistant

    5 hours ago

    Jaipur, Rajasthan, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - Greet and welcome guests warmly and professionally. - Present menus, take food and beverage orders accurately. - Serve food and drinks in a timely and courteous manner. - Ensure tables are clean and properly set before and after each guest. - Handle guest queries and resolve complaints promptly and politely. - Maintain...

  • Guest Service Associate(Hotels)

    5 hours ago

    Jaipur, Rajasthan, India Rankbloc Full time

    **GUEST SERVICE REPRESENTATIVE** **SALARY - 35K + INCENTIVES** **GRADUATION IS MUST** **SALES EXP IS MUST** **MIN 1YR HOTEL SALES EXP NEEDED** **Role Description** This is a full-time on-site role for a Guest Service Representative. The Guest Service Representative will be responsible for providing excellent customer service, managing guest inquiries...

  • Guest Service Officer

    1 week ago

    Jaipur, Rajasthan, India Hyatt Regency Jaipur Mansarovar Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division **Qualifications**: Diploma / Bachelors qualification in Hotel Management, Hospitality or Tourism Management

  • Guest Service Assistant

    2 days ago

    Jaipur, India Aman Group Sarl Full time

    Guest Service Assistant - Jaipur, India - Front Office - 2046 **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of...

  • Guest Relation Executive

    6 days ago

    Jaipur, Rajasthan, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Guest Relation Executive

    6 days ago

    Jaipur, Rajasthan, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Guest Services Associate

    1 week ago

    jaipur, India The Innkeeping Co. Hotels Full time

    Company DescriptionThe Innkeeping Co. operates a collection of intimate and small luxury hotels situated in some of India's most captivating destinations. Our true distinctiveness, however, lies in its people, carefully selected for their individuality and warmth and rigorously trained to provide service that is intuitive, discreet, and exacting. This...

  • Guest Services Associate

    6 hours ago

    Jaipur, Rajasthan, India The Innkeeping Co. Hotels Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionThe Innkeeping Co. operates a collection of intimate and small luxury hotels situated in some of India's most captivating destinations. Our true distinctiveness, however, lies in its people, carefully selected for their individuality and warmth and rigorously trained to provide service that is intuitive, discreet, and exacting. This...

  • Guest Services Associate

    4 days ago

    Kumbhalgarh, Rajasthan, India Via Lakhela Resort & Spa Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWelcome to Via Lakhela Resort & Spa, your ideal retreat in the heart of Kumbhalgarh Our resort offers a relaxing atmosphere with luxurious rooms, featuring breathtaking views of Lake Lakhela and Kumbhalgarh Fort. We provide easy access to top attractions including the historic Kumbhalgarh Fort. With a multi-cuisine restaurant and event...