Madhu Infotech

Company Overview Founded in 1999 Madhu Infotech is a trusted name in the IT industry led by a team of experienced technocrats As a prominent supplier of computer hardware and provider of IT services we are committed to delivering prompt knowledgeable and cost-effective solutions Our reputation is built on a foundation of quality customer satisfaction and a passion for excellence in everything we do Role Overview We are seeking a proactive and results-driven Assistant Manager - Business Relations to join our team in Bengaluru This role involves building and nurturing strong client relationships identifying and pursuing new business opportunities and ensuring high levels of customer satisfaction The ideal candidate will be passionate about client engagement and have a good understanding of IT hardware and services Key Responsibilities - Build and maintain long-term relationships with existing and potential clients- Identify and pursue new business opportunities to expand the client base-Conduct regular client meetings to understand their needs and provide appropriate IT solutions- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction- Resolve client issues promptly and professionally ensuring a positive client experience- Stay updated on industry trends and product knowledge to advise clients effectively- Prepare and present proposals quotes and service offerings to prospective clients- Maintain accurate records of customer interactions and business development activitiesQualifications Skills - Bachelor s degree in Business Administration Marketing or a related field- Proven experience in business development or client relationship management- Strong communication and interpersonal skills- Ability to identify client needs and propose suitable IT solutions- Knowledge of computer hardware and IT services is essential- Excellent problem-solving and customer service skills- Experience in the IT industry is an added advantage- Ability to work independently and in a team environment ref updazz com