Customer Support Executive
2 days ago
International Voice Process (UK Logistics) Responsibilities and Duties: Provide customer support via phone calls for international customers, in English languages. Manage customer expectations & ensure customer satisfaction. Document customer interactions for review and follow-up. Utilize computing and technical expertise to respond to customer inquiries. Regularly review customer feedback and take measures to improve customer service. Inform customers on the steps to follow to exploit services of the company. Job Brief: Handle customer's problems, enquires, and complaints in a professional and timely manner. Provide support to customers in multiple languages via calls. Recognize and refer potential complaints that require support from supervisors. Ensure that customer queries are addressed in a timely and accurate manner. Regularly update customer database with accurate information. Requirements and Skills: Strong ability to communicate in English languages. Excellent problem-solving and customer service skills. Good working knowledge of computers and telephone systems. Patience with customers and ability to handle tough situations. Ability to work in any rotational shifts. Only Immediate joiners preferred. Qualification: UG & Graduate (HSC / ) No Technical Graduates (Diploma/BE/ B.Tech/BCA ) Candidates pursuing any type of course are not eligible. Experience: Freshers & experienced both are eligible. 0 to 4 years of experience into International BPO Voice Process. Should have good knowledge & understanding of Customer Service & Call handling antiques. Excellent Communication required (B2 level) Shift & Transport: 5 Days working with two rotational week off. 9.5 Hours shift (including 1 hr break). Work From Office role. Both side cab service would be provided based on transport grid. Interview Details & Work Location: Mode of Interview - Virtual / Face to face Rounds of Interview - HR Screening & Ops Round Work & Interview location - Tech Mahindra Ltd, West Gate, RGIP, Phase- 3, Hinjewadi, Pune-411057 FILL THE FORM Contact Information: Email-
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Customer Support Executive
1 day ago
Nashik, India Impact HR & KM Solutions Full timeJob profile: Customer support executive Key point indicator Lead generation Taking Follow-ups 12 th pass Graduate. - Experience- 1 - 2 Years- Salary- 1 Lac To 1 Lac 75 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Diploma- Key Skills- Costumer support executive BPO KPO telecallerAbout Company - Contact Person- Impact HR...
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Customer Support Executive
1 week ago
Nashik, India Udyogwardhini Full timeLooking for a smart service provider cum Customer Support Executive for my firm who would work with our clients to provide quality service and to ensure clients get the services they need **Responsibilities**: - You shall be coordinating & providing services like Legal Compliances, Export & Import Related Services, Digital Marketing Services, GEM & Tender...
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Customer Support Executive
2 weeks ago
Nashik, India Cellx Full timeDealing with customer queries on a range of issues e.g. access issues, entitlement setups, licensing queries, account USER ID, messages not being sent, troubleshooting, coordination etc - Provision of technical support for Cellx products. This will include authentication using the various authentication systems e.g. CRM, Reviewing the account history, -...
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Customer Support Executive
3 weeks ago
Nashik, India Viable Search Consultants Full timeJob Responsibilities: -They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and...
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Customer Support Executive
4 weeks ago
Nashik, India Viable Search Consultants Full timeJob Responsibilities: -They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and...
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Customer Support Executive
3 weeks ago
Nashik, India Viable Search Consultants Full timeJob Responsibilities: -They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and...
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Customer Support Executive
3 weeks ago
Nashik, India Viable Search Consultants Full timeJob Responsibilities: - They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process...
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Customer Support Executive
1 day ago
Nashik, Maharashtra, India Viable Search Consultants Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Responsibilities:-They are responsible for the following duties and responsibilities: • Responding promptly to customer inquiries through various channels such as phone, email, and social media • Understanding customer needs and providing appropriate solutions and attention • Providing feedback on the efficiency of the customer service process and...
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Customer Support Executive
4 days ago
Nashik, India Viable Search Consultants Full timeJob Responsibilities: -They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and...
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Customer Support Executive
4 days ago
nashik, India Viable Search Consultants Full timeJob Responsibilities: -They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and...
