RL - Wheels:Sales Manager - Auto Loan - Used Car
2 weeks ago
Job Description
Details of the Role:
Department Retail Lending Grade AM/ DM/ M/ SM
Sub-Department RL- Wheels Reporting (Business) M/ SM/ AVP
Location Mumbai Reporting (Matrix)
Key Responsibilities:
. Business Goals & Profitability
o Responsible to ensure achievement of volume targets of Used car loans Business channel mix, yield and
fee with higher throughput from each off roll resource
. Audit, Compliance, and Risk Management
o Responsible for driving PDD collection and ensuring that thresholds are not breached
o Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all
regulatory points
. Sales and Channel Development
o Meet existing Auto customers to understand their repeat funding requirement and onboard New to
Bank Auto customers to drive volumes
o Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments
o Establish relationships and enhance engagement with branches and channel partners
o Each relationship to be pitched with liability relationship and getting SI from existing and opening of new
accounts
o Adoption of Siddhi Application to enhance efficiency in Sales Team
o Improve contribution of PSL in portfolio
. Customer Experience
o Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions
leading to customer delight.
o Make Axis Bank the financier of first choice by ensuring best in class TAT
o Responsible to increase customer retention and engagement to improve Net Promoter Score and
customer satisfaction.
. Collaboration and People Priorities
o Ensure minimum RO attrition by providing timely guidance
o Drive various people agenda, including but not limited to, values, talent management, internal mobility,
culture, learning and developments
Qualifications:
. Graduation/post-graduation from a recognized institute
. 0-2 years of work experience (secured loans preferred)
Role Proficiencies:
. Strong sales orientation
. Adept at communication (English and local language) and interpersonal skills
. Proficiency in managing clients, partner relationships, diverse stakeholders and channels
. Ability to align with objectives and new initiatives of the bank
. Skill in managing team efficiently and productively
. Competence in managing within a dynamic, priority-setting environment
. Strong risk and compliance mindse
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