Digitizing Specialist – Embroidery

Company Description FAYA with its Head-Quarters in Ontario California has its Global Technology Centre at Technopark Trivandrum India Our focus of operation revolves around Technology Marketing and Branded Merchandise We help our customers grow their businesses by providing the finest branded merchandise the most innovative technology platforms the most inspired creative concepts and the most effective marketing solutions Our services include e-commerce solutions web design and development app development and ERP solutions apart from the plethora of other services that our clients may require to solve their business challenges from time to time It s the quality and service without compromise that has made us the partner of choice for some of the world s leading brands such as Red Bull Uber Honda Volvo Nestle The Salvation Army and many more At FAYA we strive to provide our customers with the finest apparel other solutions at competitive pricing and impeccable customer service We take a personal interest in every customer s needs and ensure the best products and services are provided thereby creating customer delight For more information https fayausa com Role Overview As a Digitizing Specialist - Embroidery at FAYA you will play a key role in transforming customer logos and artwork into embroidery-ready DST files This includes ensuring correct stitch counts optimized stitch paths and machine-ready designs that result in high-quality custom apparel You will collaborate closely with our production team in the US and support additional creative design tasks as required Key Responsibilities Convert customer artwork and logos into embroidery-ready DST files with precise stitch counts and optimized paths Collaborate with the production team to ensure files run smoothly on embroidery machines Review test and refine digitized designs to guarantee quality durability and efficiency of stitching Deliver accurate files on time to meet production schedules Maintain organized records of digitized designs and ensure version control Support additional design requirements across the company s e-commerce brands mockups graphic edits marketing creatives etc Stay updated on embroidery trends digitizing software advancements and best practices Requirements Proven experience as a Digitizer with a strong portfolio of DST files Proficiency in digitizing software Primarily Wilcom or similar Strong knowledge of stitch types densities underlay and embroidery production processes Attention to detail with a commitment to precision and quality Ability to troubleshoot and optimize digitized files for embroidery machines Good organizational and time-management skills Flexibility to contribute to other design tasks when needed Strong communication and collaboration skills Qualifications Preferred Qualifications Experience in the promotional products or e-commerce apparel industry Knowledge of apparel decoration methods beyond embroidery screen printing DTG heat transfer Basic graphic design proficiency Adobe Illustrator Photoshop or similar What We Offer Opportunity to work with a global e-commerce and branded merchandise leader Exposure to both embroidery digitizing and creative design projects A collaborative growth-focused environment Competitive compensation package based on experience Career growth and skill development opportunities Additional Information - Autonomy Impact - Own your work drive innovation and see your solutions in action - Growth Mentorship - Be part of an elite team that values continuous learning - Stability Culture - A performance-driven transparent and innovation-friendly environment - Health Benefits - Family medical insurance with up to 2L coverage - Brilliance deserves to be well compensated - Location Technopark phase I Thiruvananthapuram Kerala 695581 - Working 5 days a week