Collections Specialist

14 hours ago


Hyderabad India HCLTech Full time

Job Description

HCLTech Hiring | Hyderabad | Billing / Credit & Collections Agents

1 - 4 years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

22nd September - 24 September , 11.00 AM - 3.00 PM

HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081

Contact - Shivangi / Aman / Somina

Job description

Essential Duties and Responsibilities (Billing Agent Role)

- Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework
- Validate the accuracy for standard and complex products in daily bill audit process, focusing on attention to detail and quality
- Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors
- Create, review, edit, and validate billing documents for accuracy and completeness
- Ensure invoicing is done timely and accurately

Essential Duties and Responsibilities(Back Office Credit & Collections Agent)

- Provide audit and documentation support
- Conduct Credit Risk Assessment & Controls, counterparty evaluation
- Advise of necessary actions and strategies for debt repayment.
- Responsible for Exception Management, Collateral Management and Control Implementation
- Provides portfolio analysis
- Perform credit risk, security deposit and credit monitoring

Desired Skills & Qualifications:

- Excellent written and verbal communication skills.
- Strong attention to detail with the ability to multitask and adapt to changing priorities.
- Comfortable working in 24x7 US shifts.
- Must be a Graduate/Postgraduate.
- 1 to 4 years of experience working, directly with customers in a problem solving, issues resolution or similar role required
- Experience with SAP/CRM in development or execution is preferred

Note: Graduation Result awaited or Regular MBA Pursuing candidates will not be considered.

Note: Please do not carry any laptop, pen drive, or external storage devices.

Interested candidates can walk-in directly.

US Shifts only

Role: Customer Success, Service & Operations - Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with are preferred keyskills

SAP Customer Support Billing Credit Risk CRM

Credit Risk Management Revenue Management Revenue Accounting Billing Agent Collection Management AR Collections Process Collections Billing Support US Shifts Credit Collection Credit Control Receivable Management

Walk-in Interview Details:

Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081

Date: 22nd September - 24 September , 11.00 AM - 3.00 PM

Timings: 11:00 AM - 3:00 PM

Contact Person: Shivangi Sharma, Aman Chhabra & Somina Adlakha

Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo



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