Collections Specialist
3 weeks ago
Greetings for the Day…
We are looking for a Colletion Specialist for one of our esteemed clients in Pune having experience into collection , Motor Vehicle collection, International Process.
Exp: - 3+ years
Location: Pune
CTC: 8 to 13 LPA
Shifts : - Rotational (24 * 7 )
Job Description:-
• UK Collections experience, preferably in Motor Vehicle.
• Experience in credit control, arrears calling or default management in the finance industry.
• Strong written and verbal communication skills. Attention to detail . Familiarity with forbearance, arrears management, and litigation processes.
• Strong grasp of FCA regulations, Consumer Credit Act, and GDPR
• Strong understanding of FCA regulations, insolvency procedures, and customer vulnerability protocols.
• Excellent communication, analytical, and problem-solving skills.
• Asset & Agreement Management. Financial Adjustments (Credit amendments, fee reversals, forbearance etc
• Proven track record in providing support to customers experiencing mortgage arrears.
• Skilled in providing bespoke support to vulnerable customers. Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable
We are looking for candidates who can join us within 30 days
Thanks and Regards
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