Cloud Administrator

About McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe About McDonalds One of the worlds largest employers with locations in more than 100 countries McDonalds Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe Job Title Global Grade G3-Cloud Administrator Office Location Hybrid Remote Part Time Full Time-Full Time Company Description McDonalds new growth strategy Accelerating the Arches encompasses all aspects of our business as the leading global omni-channel restaurant brand As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand One of our core growth strategies is to Double Down on the 3Ds Delivery Digital and Drive Thru McDonalds will accelerate technology innovation so 65M customers a day will experience a fast easy experience whether at one of our 25 000 and growing Drive Thrus through McDelivery dine-in or takeaway Leading this revolution is McDonalds Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI IOT and edge computing We do this working along diverse global teams who are always hungry for a challenge Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant This role will be a part of Operations Excellence and will report to Suneet Malik Were looking for an experienced Cloud Administrator to manage and support our Oracle Cloud Infrastructure OCI environment This role is essential in ensuring the stability security and performance of our cloud-based platforms and services You will work across infrastructure PaaS SaaS and integration layers enabling scalable operations and seamless support Responsibilities Accountabilities The role expects the resource to perform the following functions Monitor infrastructure health capacity and utilization using OCI monitoring tools and dashboards Proactively monitor Oracle Cloud maintenance events and plan for service windows to minimize downtime Implement and enforce cloud security best practices including patching identity controls and encryption configurations Monitor operating system expiry server logs and patch compliance in all environments DEV TEST PROD Collaborate with Oracle Support for issue resolution service requests SRs and change implementations Follow and enforce established ITIL processes for Incident Change and Problem Management Track and manage tasks using service management tools e g Jira ServiceNow Maintain detailed documentation for all configurations procedures and architectural changes Understand and align with the Software Development Life Cycle SDLC in relation to deployments migrations and enhancements Provide regular status updates on system health incidents and upcoming maintenance Work cross-functionally with infrastructure application and security teams to support cloud-based solutions Work closely with internal compliance teams to meet ITGC SOX Security audit requirements Qualifications Bachelors degree in Computer Science Information Technology Basic Qualifications Minimum of 4-7 years of experience in cloud administration or a related role Excellent communication and presentation skills Strong problem-solving and troubleshooting skills Ability to work independently and as part of a team Knowledge of security best practices and compliance standards Preferred Qualifications Experience with hybrid cloud environments and integrating OCI with other cloud platforms AWS Azure GCP SAP Certifications in cloud technologies e g OCI Certified AWS Certified Solutions Architect Microsoft Certified Azure Administrator Experience with automation tools and scripting languages