Sales Executive

5 days ago

Ahmedabad, Gujarat, India Jewel World Full time
About the Role

We are seeking an enthusiastic and customer-focused Gold Jewellery Sales Executive to join our team. The ideal candidate will have a passion for jewellery, excellent communication skills, and a proven ability to build strong customer relationships. You will play a key role in providing a personalized shopping experience, achieving sales targets, and representing the brand with professionalism and integrity.

Key Responsibilities

- Greet and engage customers warmly, understanding their needs and preferences.
- Showcase and explain gold jewellery collections, highlighting features, craftsmanship, and value.
- Provide personalized styling and product recommendations.
- Handle customer queries, concerns, and after-sales support with professionalism.
- Meet and exceed monthly sales targets and contribute to store growth.
- Ensure proper handling, display, and security of jewellery pieces.
- Maintain product knowledge, including gold purity, designs, pricing, and current market trends.
- Process billing, documentation, and assist with EMI/financing options if applicable.
- Build long-term customer relationships through follow-ups and repeat business.
- Coordinate with the store manager for stock updates and merchandising.

Requirements

- Minimum 1–3 years of experience in jewellery or luxury retail sales (gold/jewellery experience preferred).
- Strong interpersonal and communication skills in English and local languages.
- Excellent selling and negotiation skills.
- Ability to deliver exceptional customer service with patience and empathy.
- Basic knowledge of jewellery (karat, weight, purity, hallmarking) is an advantage.
- Professional appearance, positive attitude, and team-player mindset.
- Proficiency in POS systems and basic computer skills.

Key Competencies

- Customer-centric approach
- Product knowledge and enthusiasm for jewellery
- Confidence and persuasive selling ability
- Attention to detail and integrity
- Adaptability and willingness to learn

What We Offer

- Attractive salary + performance-based incentives
- Staff discounts on jewellery purchases
- Training and career growth opportunities
- A professional, respectful, and engaging work environment

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