Regional Head

3 weeks ago

India Tata AIA Life Full time

Job Description Role description JOB DESCRIPTION: REGIONAL MANAGER | PSU BANCASSSURANCE PARTNERSHIP 1. Position Overview Position Title Regional Manager Department Central Bank of India Level/ Band Manager Role Summary: - Liase with Bank's Regional officers and Zonal Officers and ensure alignment on Life Insurance Business - Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers - Guide and support team to ensure achievement of targets - Interact with customers to explain the products and solutions - Ensure activation, persistency & productivity is maintained. - Ensure quality of recruits hired in the team - Maintain & drive compliance at the zone 1. Organizational Relationships Reports To Zonal Manager Supervises Area Managers/KAM 1. Job Dimensions Geographic Area Covered Region(s) Stakeholders Internal Supervisors, Team (KAMs), Ops, Underwriting, Legal External Central Bank - Channel Partner 1. Key Result Areas Partner and Client Management - Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc) - Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance - Engage with customers to explain the products and promote the brand - Ensure team is focused on Sales and support to all branches assigned. - Drive local contests and engagements to engage teams - Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life - Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity - Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner - Aid the bank branches to adopt new processes and technology Team Management - Assign target to each KAM at a branch level - NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix. - Ensure team is hands on with each branch and maintains a high engagement level with each member - Team development and training - Retention of high performing talent - Keep ZH and National Head updated about on - ground activities by Bank and competitors Customer service - Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. E Skills Required Technical - Good product knowledge - Good knowledge of MS Office Behavioral Essential Desired Interpersonal skills - Communication skills - Creative thinking skills - Supervising / Leadership skills - Teamwork Skills - Influencing skills - Relationship Building skills - Decision making skills - F Incumbent Characteristics Essential Desired Qualification Graduation Post graduate/Insurance specific training Experience Should have at least 6-8 years experience of sales with at least 2 years experience in leading teams. Preferably needs to have PSU Banca sales experience in the insurance parlance.

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