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About Us Aakash Educational Services Ltd AESL is one of India s most trusted names in test preparation renowned for providing students with a competitive edge through both classroom and digital learning experiences We offer preparation for major entrance exams like the National Eligibility cum Entrance Test NEET Joint Entrance Examination JEE - Main Advanced and school board examinations as well as Scholarship exams and Olympiads Our approach aims around each student s unique learning needs with highly qualified and passionate instructors dedicated for helping students to realize their dreams Employees at AESL work on the philosophy of Student First and put in great efforts to offer best in class educational services to our students parents AESL is committed for expanding its reach and impact across India Our goal is to provide accessible high-quality education to students nationwide including areas where establishing physical classrooms is challenging We are certified Great Place to Work accolated consecutively last three times AESL Aakash Advantage As a leader in competitive exam preparation Aakash offers a work environment where passionate individuals can make a meaningful difference Here s what makes Aakash an outstanding workplace Nationwide Presence and Growth Opportunities With over 300 branches across India AESL offers employees the ample opportunities to grow with a leading educational brand Dynamic Student-Centric Culture Over 10 000 employees work alongside expert faculty members who are devoted to mentoring and guiding students Cutting-Edge Technology Aakash s 100 digitized classrooms and hybrid learning models blend traditional and digital learning methods positioning employees at the forefront of edtech Impactful Results Aakash s legacy is proven by results with over 1 15 000 NEET and JEE qualifiers in a single year alone Employees thrive in a collaborative environment and be part of a team that consistently empowers students to achieve top results such as 8 AIR 1 ranks in NEET and over 50 students in the top JEE ranks Purpose of the SSAO role The Student Support Admission Officer SSAO is responsible for counselling enrolling onboarding and offering overall delightful journey to the students As an SSAO you are expected to 1 Contribute towards revenue generation by working on the sales targets by selling up-selling cross-selling the company s exclusive range of educational courses to the existing and prospective students and parents through personal counselling telephone calls and emails and other means of communication 2 Ensure collection of outstanding fee from parents within the specified time 3 Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities 4 Ensure a delightful customer service experience by developing a strong rapport with the Student Parents and addressing their concerns by offering a quick resolution 5 Ensure adherence to internal processes and compliances To be successful in the SSAO role you are required to have 1 An ability to handle students and parents in a calm empathic patient manner along with strong sales persuasion skills 2 Proficiency in Microsoft Office and writing emails comfortable while working on software related to Sales Services 3 Fluency in communication of English and Regional language Must have Attitude 1 Customer Orientation 2 Sense of Ownership and Accountability 3 Result orientation 4 Emotional intelligence for working in a Team Qualification 1 Must have bachelor s degree 2 Preferred BTech MBA Masters in Psychology Education etc Experience 1 Previous experience in counselling of educational services 2 Previous experience of Business to Customer B2C sales across industries Key Interactions External o Students Parents School s Representatives Internal o Branch s Academic Non-Academic teams o Regional Student Support Centre o Regional Sales Operations Team Contact person Kalpana No- 7978654233 Job Type Full-time Pay 200 000 00 - 360 000 00 per year Benefits Health insurance Leave encashment Life insurance Provident Fund Compensation Package Performance bonus Schedule Day shift Work Location In person