Operations & Production Lead (Fashion)

2 days ago

SAS Nagar, India Alkye Full time

Location: Mohali Employment Type: Full-Time Experience Level: Mid–Senior Sector: Luxury Fashion, Bespoke Tailoring, Production Management About Fittora Fittora, a product of Alkye and launched under our sister brand Bond Styling, is redefining global luxury fashion by blending AI-powered intelligence with world-class artisanal craftsmanship. We create precision-tailored garments for premium clients worldwide, and we are looking for an Operations Lead who can elevate our production, quality, and client delivery standards. Role Overview The Operations & Production Lead is not a manager, instead you are a skilled leader who can guide, mentor, and also step in hands-on wherever required. You will oversee production, quality, creative handovers, tech coordination, logistics, and team culture, ensuring every part of the pipeline runs with efficiency, precision, and luxury-level quality. Key Responsibilities A. Production & Quality - Oversee daily operations including measurements, tailoring, fittings, and quality assurance. - Lead and manage tailors, pattern masters, and finishing teams with a hands-on leadership style. - Ensure every garment meets international luxury craftsmanship standards. - Maintain and enhance the fabric library; oversee supplier relations to ensure high quality, better margins, and improved delivery timelines. - Step in where required to support or execute core production tasks when needed. B. Creative Operations & Private Styling Support - Deep understanding of Western luxury silhouettes, garment construction, body proportions, and cuts. - Collaborate with stylists to create clean and detailed internal handover packs for each client. - Manage the full production lifecycle from intake to final output, ensuring timely execution. C. Tech Coordination - Ensure that tech tools, internal systems, and customer-facing platforms run smoothly for operations and client ordering. - Manage India-based developers: raise bugs, ensure quick fixes, and maintain workflow continuity. - Escalate technical bottlenecks proactively to prevent delays in global delivery pipelines. D. Logistics & Customer Delivery - Oversee dry cleaning, pressing, packaging, and all pre-dispatch processes. - Manage dispatch workflows including final QA checks before garments leave the studio. - Coordinate shipping globally ensuring accurate, timely, and premium-order delivery. E. Team Culture & Leadership - Build a fast-moving, globally aligned, quality-obsessed culture. - Develop and train young talent (NIFT/NIFD freshers), mentoring them into strong performers. - Create process-driven workflows that scale as the brand grows. - Encourage collaboration, discipline, and celebrate wins across the team. Who You Are - Highly process-oriented with strong attention to detail. - Able to balance leadership with hands-on execution. - Passionate about luxury fashion, production excellence, and global standards. - Comfortable working in a fast-paced, scaling environment. - Strong communicator who thrives in cross-functional collaboration.

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