Lead Quality Engineer

The Company Comviva is an industry leader for providing digital platforms crafted for telecom operators, banks, financial services organizations, and other enterprises. We provide solutions for BSS, banking and fintech, AI-led marketing automation and messaging platforms, which have been recognized by leading research firms, including Gartner, Forrester, IDC, Frost Sullivan, ISG, Juniper Research, Rocco Research, amongst others. Noteworthy among our accolades is the second position in Digital Wallet platforms by Juniper Research and a consistent placement in Gartners Magic Quadrant for IRCM for three consecutive years. The breadth of recognition extends across several Gartner reports, encompassing Partner Relationship Management, CSP Customer Management, Revenue Monetization, Artificial Intelligence for CSPs, CPaaS, and Digital Commerce. Forrester has acknowledged Comvivas prowess in Real Time Interaction Management, Cross-Channel Marketing, Loyalty and Rewards, Enterprise Marketing, Customer Analytics, Journey Orchestration, Digital Banking, and Marketplace Development. In the Digital Commerce domain, IDCs flagship Marketscape report has recognized our contributions. ISG mentions Comviva for our Mobiquity Banking Suite in their ISG Provider Lens report, and Omdia includes us in their Omdia Universe for Digital Banking platforms. Juniper Research and Rocco Research consistently feature Comviva in their competitor leaderboard for key reports covering CPaaS, A2P Messaging, SMS Firewall, mobile money, CDP, and more. Our commitment to excellence extends beyond technology, as evidenced by multiple awards, including the Great Place to Work For Certification (2019), Top 25 Best Workplaces for Women (2019), Golden Peacock Awards (2023), Times Ascent Dream Companies to work for 2023, Brandon Hall HCM Excellence Gold Award (2022), and ASSOCHAM Diversity Inclusion Excellence Award (2021) in the HR Excellence category.About the RoleWe're seeking a hands-on Lead QA Engineer to drive in-sprint automation, own test strategy, mentor a team of 4–8 SDETs, and ensure world-class code quality and zero bug leakage. You will be the cornerstone between Product, Development, and Release teams, championing automation across backend (Postman, API frameworks) and frontend (Web Mobile UI).Key ResponsibilitiesSprint-Aligned Automation: Partner with Product and Dev during grooming to understand story scope, identify regression impact, and deliver feature-complete automated tests within the sprint.Framework Ownership: Design, enhance, and maintain BE automation frameworks (Postman, REST-Assured/Pytest) and UI frameworks (Selenium, Playwright, Cypress, Appium).Code Quality Standards: Enforce clean-code practices, peer-review pull requests, and consolidate merged test suites into master with no regressions.Test Strategy Coverage: Continuously analyze feature changes, maintain dynamic tagging for impact-based execution, and achieve zero leakage of critical bugs (L4).Utility Tooling Development: Build reusable utilities (data-fakers, API helpers, reporting tools) to accelerate test creation and improve reliability.Team Leadership Coaching: Lead, mentor, and grow a team of 4–8 QA engineers—conduct training, define career development, and ensure consistent delivery.Reporting Metrics: Generate sprint QA dashboards (pass rates, defect leakage, automation coverage), communicate status to stakeholders, and drive improvements.Cross-Functional Collaboration: Work closely with Developers, Product Owners, and Release Managers to align on quality gates, CI/CD integration, and timely, high-quality releases.Customer Stakeholder Demos: Present automated test outcomes, regression results, and performance metrics to Product, Engineering leadership, and external stakeholders.Qualifications SkillsExperience: 6 to 9 years in Software QA, with at least 2 years leading a team of SDETs in a fast-paced Agile environment.Technical Expertise:API Automation: Postman, Newman, REST-Assured or Pytest for service-layer testing and performance integration (Locust, JMeter).UI Automation: Selenium WebDriver, Playwright, or Cypress for Web; Appium for native mobile (iOS/Android).Languages: Java, Python, or JavaScript/TypeScript.CI/CD: Jenkins, GitLab CI/CD, GitHub Actions—integrating test suites into build pipelines.Version Control: Git branching strategies, merge conflict resolution, code reviews.Problem Solving: Strong analytical skills to diagnose flaky tests, performance bottlenecks, and complex end-to-end issues.Automation Mindset: Passion for writing reliable, maintainable code—building utility libraries and test generators.Communication: Excellent verbal and written skills—able to translate technical results into business value for stakeholders.Leadership: Proven ability to coach, mentor, and hold peers accountable to QA best practices and sprint commitments.Desirable: Experience with cloud device farms (BrowserStack, HeadSpin), Firebase Performance Monitoring, and metrics dashboards.What You'll BringA track record of reducing regression cycle times via smart test selection and parallel execution.The ability to define and enforce SLAs around bug verification (1-day SLA), PR reviews (1-hour SLA), and defect leakage (A customer-first mindset—aligning device and performance metrics to real-world usage (e.g., for MobiquityPay in African markets).The drive to continuously optimize test data management, traceability (Jira integration), and reporting to achieve transparent, predictable quality.