Strategy and Operations Senior Associate
4 days ago
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India.Minimum qualifications:
- Bachelor&aposs degree in Technology, Engineering, Business, Economics, Data Science, a related field, or equivalent practical experience.
- 4 years of experience in consulting, software, Internet, media industries, or startup companies.
Preferred qualifications:
- Master&aposs degree or equivalent practical experience.
- 4 years of experience in structuring and executing analysis to support strategy.
- Experience in leading operational and cross-functional initiatives.
- Experience in management consulting firm or project management in a strategy function for software, Internet, media industries or startup companies.
- Experience with executive stakeholder management and executive communication.
- Experience in Operations, Customer Solutions and Internet/Online Media.
About the jobgTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTechs role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .
Responsibilities
- Define projects and partner with cross-functional teams to manage projects and run operations.
- Support business performance.. Identify drivers, growth and efficiency levers.
- Develop advocacy for initiatives and align support from cross-functional peers and leaders.
- Communicate to executive leadership and lead discussions of topics.
- Evaluate and assess service strategy, including roles, workflows, incentives, customer segments, tools, and headcount allocation.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google&aposs EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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