Travel Support Associate

2 weeks ago

India Jabalpur Docdort Full time

Job Description Job Opening: Travel Process Associate (Non-Voice) Ahmedabad | Drive in Jabalpur Work Mode: On-site (Office) Relocation Required: Ahmedabad Drive Location: Jabalpur (Relocation to Ahmedabad after selection) Salary: 25,000 38,000 CTC + Benefits About The Role We are hiring Travel Process Associates for a leading customer support process in Ahmedabad. The company is conducting a recruitment drive in Jabalpur, and selected candidates must be willing to relocate to Ahmedabad. This role is ideal for freshers, graduates, and candidates looking to build a stable career in the travel, customer support, and hospitality domains. Key Responsibilities - Handle non-voice (chat and email) customer support for travel-related queries - Assist customers with booking issues, cancellations, itinerary concerns, and general travel guidance - Provide accurate, timely, and professional responses - Maintain service quality, documentation, and customer satisfaction - Work in rotational shifts, including night shifts (with allowances) Eligibility Criteria - Minimum education: 12th Pass / Graduate / Diploma holder - Freshers can apply; experience in BPO, travel process, or customer support is an advantage - Strong written English communication skills - Basic computer knowledge and typing speed - Willingness to relocate to Ahmedabad after selection - Comfortable with rotational and night shifts Why This Opportunity Stands Out - Stable, office-based role with structured growth opportunities - Suitable for candidates interested in travel process, customer experience, or non-voice BPO profiles - Training and support provided - Relocation guidance offered Salary and Benefits - 25,000 38,000 CTC (based on interview and experience) - Provident Fund (PF) - Night shift cab facility (one-way) - Shift allowance - Medical insurance - Professional exposure in the travel and customer service industry Location Details - Drive Location: Jabalpur - Final Job Location: Ahmedabad (On-site) Skills: international bpo,chat support,travel support,email support,travel process,customer support,customer service,client issue resolution,communication,international calling

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