Program Head

Role Summary: We are looking for seasoned professionals in Supply Chain Planning who can lead large-scale transformation programs, design effective solutions, and build trusted client relationships. The role requires a strong mix of functional depth, technology versatility, leadership capability, and consulting mindset. The individual will lead multiple projects, manage client engagements, architect planning solutions, and contribute to presales and practice growth initiatives. This position is ideal for those who combine hands-on experience in Supply Chain Planning with the ability to drive solutioning, delivery excellence, and business value creation across global clients. Key Responsibilities: Client Engagement & Delivery Leadership - Lead end-to-end delivery of large, complex Supply Chain Planning programs ensuring on-time, high-quality outcomes and customer satisfaction. - Solution Architect for planning engagements - translate business goals into scalable, high-performing process and system designs. - Lead blueprinting and solution design workshops; ensure alignment between business requirements and system capabilities. - Provide functional expertise across Demand Planning, Supply Planning, S&OP, Distribution Planning, MRP, Replenishment Planning, Inventory Optimization, and Network Optimization. - Work across multiple Supply Chain Planning technologies (o9, Kinaxis, SAP IBP, Blue Yonder, Anaplan, etc.), with openness to learn and lead on any platform. - Build and sustain strong client relationships at senior levels; act as a trusted advisor on business process improvement and planning transformation. - Oversee program governance, project reviews, and proactive risk management across multi-vendor and global delivery models. - Bring structure and direction to unstructured or ambiguous client environments, driving clarity and alignment across stakeholders. People Leadership & Capability Building - Mentor and guide project teams, ensuring delivery excellence, discipline, and accountability. - Build internal capability through structured training, knowledge sharing, and best practice documentation. - Create and maintain reusable assets, accelerators, and frameworks to improve solutioning speed and quality. Account Management & Practice Growth - Partner with engagement and account leaders to drive client satisfaction, renewals, and new business opportunities. - Support presales activities - solutioning, proposal development, client workshops, and executive presentations. - Develop case studies, point-of-views, and solution collaterals that strengthen Thoucentric's positioning in the Supply Chain Planning space. - Contribute to the evolution of the practice by mentoring future leaders and driving thought leadership initiatives. Requirements Required Skills & Experience: - Experience: 15-18 years of experience in Supply Chain Planning consulting, delivery leadership, or solution architecture roles. - Functional Depth: Expertise in planning concepts - statistical forecasting, constraint-based supply planning, S&OP, inventory optimization, and network planning. - Solutioning Skills: Proven experience in leading design/blueprinting, architecture definition, and end-to-end solution ownership. - Technology Exposure: Hands-on experience with at least one leading planning platform (o9, Kinaxis, SAP IBP, Blue Yonder, Anaplan) with readiness to work across technologies. - Leadership Skills: Ability to lead large, cross-functional teams across geographies and manage multiple priorities. - Consulting Mindset: Strong analytical and problem-solving skills; ability to simplify complex issues and communicate clearly. - Communication: Excellent interpersonal, facilitation, and presentation skills for effective stakeholder management. Educational Qualifications: - Strong educational background from reputed engineering and/or management institutions. - Advanced degree (MBA / MS in Supply Chain or Operations) preferred but not mandatory.