Senior Program Manager, SPIV Vendor Mgmt, Verifications

Job Description

DESCRIPTION

Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you leverage through the best in class 3P vendors in the industry, to maximize customer satisfaction

Amazon is seeking a Sr Program Manager, Vendor Management, responsible for leading end-to-end program management for the SPIV Vendor Management landscape, who will ensure compliance, risk mitigation and Seller Experience for Amazon's Sellers remain our top priority, while being cost efficient. The role additionally encompasses building ideal vendor strategy models for the organisation to not only benefit from a strong yield through the 3P services, but, also ensures there is adequate governance on our scaling mechanisms.
This is your chance to make history. We believe passionately, that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Also, with the evolving GenAI trend, we value your passion to discover, invent & simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them

Key job responsibilities
KRAs Include (but not limited to):
1. Design and implement comprehensive vendor management processes, and develop AI driven systems for audits/inspections, reporting, industry research, etc.
2. Work with Finance and Central teams on vendor onboarding, negotiations, contract management and lifecycle management
3. Own and drive constant due diligence protocols to protect Amazon from Legal, Tax, Security, and Financial risks
4. Oversee process controls and automation initiatives, partnering with engineering, product, tech and program teams
5. Develop and maintain governance frameworks
6. Lead planning and forecasting activities, partnering with upstream business teams
7. Manage vendor master data and documentation
8. Monitor financial performance and vendor metrics and report out monthly financials to Leadership
9. Build and maintain relationships with internal stakeholders
10. Serve as one of the key points of contact for external 3P vendors, representing Amazon
11. Participate in cross-functional initiatives across VRMO, TSI, and Amazon wide projects/programs

A day in the life
- Manage Stakeholders
- Own and/or Contribute to Business Reviews (Weekly, Monthly, Qrtly)
- Reporting through Flashes, Dashboarding
- Actively inspect yield and collaborate with product/program to optimize services
- Participate in regular audits
- Focus on Tech/AI enabled solutions

BASIC QUALIFICATIONS

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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