Sr. Instock Manager, Vendor Success Program

Job Description

DESCRIPTION

Amazon is looking for a smart, motivated, driven Senior Instock Manager for its Account Management Team. The Senior Instock Manager will be responsible for developing and executing best practices in managing inventory, supply chain, and operations to maximize customer experience, sales, margin, instock rates and inventory turns. This individual will have responsibility for ensuring all inventory systems and processes are meeting the needs of the business and implementing controls around these processes. The Senior instock manager will also play a leadership role in driving innovation - both with supplier partners adapting to an e-commerce supply chain and internally, with systems adapting to a highly seasonal, long-tail, high assortment turnover catalog.

We are looking for a smart, analytical, and innovative team member who can help solve these problems in a scalable way that will support rapid growth as well as our long-term business strategy. A successful candidate possesses superb business judgment, instock, supply chain, or operations management experience, skills in working collaboratively and cross functionally, and a track record of delivering results. This person will have analytical capabilities, including experience handling large and complex data sets as well as understanding inputs into system driven demand forecasts. The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with attention to detail and effective prioritization.

This is a unique instock role that reports directly to the Head of US VSP. You will balance your time between driving operational improvements with vendors as well as managing inventory and supply chain optimization at scale via the North American Fulfillment Network (NAFN). If you want a challenging role that tests your ability to identify and deliver quick wins as well as navigate complex, long-term improvements in a business that is both rapidly growing and profitable, please reach out over email to share your background and reasons for interest.
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST

Key job responsibilities
- Generate adoption of new instock program with the vendors.

- Bring new supply programs to scale the business.

- Manage relationships with vendors to ensure a reliable and operationally effective flow of goods

- Deliver reports, project updates, and handling escalations

- Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and managing down unproductive inventory

- Measure and improve vendor lead times, reduce operational defects, and improve systems to streamline operations between vendors and Amazon.

- Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements

- Work with internal teams to help drive tools and process improvements that affect purchasing and vendor management workflow, with emphasis on automating tasks that are currently performed manually

A day in the life
Sr. Instock Manager will focus on improving metrics such as out of stock and unhealthy inventory rate. To achieve that, the Sr. Instock manager:
- Provides reports and data to Vendor Managers and Brand specialists, managing inventory risks.
- Benchmarks other Amazon marketplaces to drive new programs that improve operational efficiency.
- Solves operational issues.
- Escalates issues and works with cross functional teams

BASIC QUALIFICATIONS

- Bachelor's degree, or 7+ years of professional or military experience
- Experience leading process improvement, systems development, and project management
- Experience working with complex data sets
- Experience communicating results to senior leadership
- 5+ years of with Excel experience

PREFERRED QUALIFICATIONS

- Knowledge of statistics or other analytical techniques
- Experience with SQL

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