▷ 15h Left Sales Account Manager

5 days ago


Chennai, India Power Bridge Full time

Job Description Job Summary: We are looking for a Sales Account Manager to join our team. The role involves managing and growing client accounts, developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Key Responsibilities: Client Relationship Management: - Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction. - Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions. Strategic Account Planning: - Develop and execute customized account strategies aligned with client goals and company objectives. - Regularly assess account health and identify opportunities for growth and optimization. Contract Negotiation & Management: - Lead contract discussions and ensure mutually beneficial terms for both clients and the company. - Manage renewals and renegotiations to maintain sustainable client partnerships. Customer Satisfaction & Support: - Address client issues promptly to ensure timely resolution and satisfaction. - Gather feedback to improve service delivery and ensure continuous client success. Collaboration with Internal Teams: - Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently. - Provide internal teams with valuable insights and feedback to enhance client experience. Sales & Revenue Growth: - Identify opportunities to grow accounts through up-selling and cross-selling. - Develop strategies to drive account expansion and meet sales targets. CRM Management & Reporting: - Maintain accurate client records and track sales activities using CRM software. - Generate regular reports to track performance, sales pipeline, and account health. Requirements: - Bachelor's degree in Business Administration or related field. - 3+ years of experience in sales or account management. - Effective communication and negotiation skills. - Analytical skills to identify customer needs and develop solutions. - Strategic account planning experience. - Sales skills to close deals and meet targets. - Proficiency in CRM software.



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