▷ 15h Left Account Manager
6 days ago
Job Title: Customer Success Manager (CSM) Location: Chennai Work Mode: In-Office Position Overview We are looking for a Customer Success Manager (CSM) who will be responsible for building and nurturing long-term relationships with key customers, ensuring high satisfaction, retention, and account growth. The ideal candidate will take ownership of the customer lifecycle, drive product adoption, and identify opportunities to cross-sell Managed Service Provider (MSP) offerings and additional Freshworks solutions. Key Responsibilities - Develop and maintain strong, trust-based relationships with key customer accounts to ensure satisfaction and retention. - Act as the primary point of contact for assigned clients—overseeing renewals, and ongoing success initiatives. - Identify and pursue opportunities for cross-selling and up-selling, including Hectae’s MSP services and Freshworks product suite. - Collaborate closely with clients to understand their goals, pain points, and operational needs, and align solutions accordingly. - Work with cross-functional teams—Sales, Product, Marketing, and Support—to deliver seamless customer experiences. - Monitor account health, usage trends, and feedback to proactively address risks and maximize customer value. - Build and manage a robust account pipeline with accurate forecasting and reporting. - Stay up to date on Freshworks product enhancements, new features, and industry trends to advise customers effectively. Requirements - Minimum 3+ years of experience in Customer Success, Account Management, or IT/SaaS Sales. - Proven track record of managing enterprise or key accounts and achieving retention and growth goals. - Strong written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences. - Self-starter with strong organizational and relationship management skills. - Ability to report and share client status updates on predefined intervals. - Experience with Freshworks products (Freshservice, Freshdesk, Freshsales, etc.) is a strong plus. Why Join Hectae At Hectae, we blend technology with strategic insight to create real impact for our clients. As a premium Freshworks partner, you’ll work with leading SaaS solutions, collaborate with forward-thinking professionals, and play a key role in helping businesses deliver memorable customer experiences. Join us in redefining how companies connect, serve, and grow with their customers.
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15h Left: Account Manager
3 weeks ago
Chennai, India HCLTech Full timeJob Description HCLTech is hiring for Account Manager for Chennai & Hyderbad location. Job description - The purpose of the role is to develop, manage and nurture relationships with clients and alliance partners to drive profitable growth from farming activities thereby developing sustainable relationships and continuous improvement in customer...
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▷ 15h Left! Sales Account Manager
1 week ago
Chennai, India Power Bridge Full timeJob Description Job Summary: We are looking for a Sales Account Manager to join our team. The role involves managing and growing client accounts, developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Key Responsibilities: Client Relationship Management: - Build and maintain strong, long-term...
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(15h Left) Junior Accountant
6 days ago
Chennai, India WORKALLTEK SOLUTIONS Full timeJob Summary We are seeking a highly skilled and detail-oriented Accountant to have a good experience in managing General Ledger ,Accounts Receivable (AR), Accounts Payable (AP), and Collections. The ideal candidate will oversee advanced accounting functions, ensure compliance with company policies, and provide leadership and mentorship to the accounting...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description : Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Assistant Manager
2 weeks ago
Chennai, India GST Manager Full timeJob Description : Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
