Program Manager, E-Learning Delivery

4 weeks ago

India vueverse. Full time

Program Manager, E-Learning Delivery (Contract Role) Location: Remote / Hybrid Start Date: Immediate / ASAP Role Overview The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video/animation production, QA, and LMS deployment. Key Responsibilities - Own overall program execution, delivery roadmap, governance, and stakeholder alignment. - Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard. - Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams. - Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews. - Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM/xAPI specifications. - Drive structured SME engagement — storyboards validation, content sign-offs, and turnaround SLAs. - Manage change requests, scope updates, documentation, and version control. - Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience). - Manage dependencies, risks, and escalations proactively. - Deliver timely reports: project status, RAG dashboards, risk log, variance analysis, and financial tracking. - Ensure seamless deployment and post-go-live learner feedback integration. Required Experience & Skills - 10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects. - Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment. - Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred). - Hands-on experience working with: - Instructional design workflows - SCORM/xAPI-based eLearning delivery - LMS / LXP platforms and integration cycles - Strong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers). - Excellent stakeholder management, communication, and documentation skills. - Ability to manage vendor teams and contract staff effectively. - PMP / Prince2 / Agile certification preferred but not mandatory.

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