▷ [Only 24h Left] Customer Support Executive (female Preferred)

3 weeks ago


Ujjain MP IN RISHABH GROUP IND!A (RGI) Full time

We are seeking a dedicated ERP Software Support Executive to join our dynamic team The ideal candidate will assist clients by providing remote support and training on our ERP software ensuring smooth usage and resolution of their queries in a timely manner Key Responsibilities Provide remote support to clients using UltraViewer or similar tools for ERP software assistance Troubleshoot and resolve client issues related to software functionalities errors or user queries Guide clients on software modules processes and best usage practices Record track and document support requests and solutions Coordinate with the technical team for issues requiring escalation or development changes Maintain strong professional communication with clients to ensure high customer satisfaction Prepare support documentation and user guides as needed Requirements Bachelor s degree in Computer Applications IT Commerce or related fields Basic understanding of ERP software functionalities Good communication skills in Hindi English Ability to quickly grasp software modules and train users effectively Knowledge of remote tools like UltraViewer AnyDesk or TeamViewer is a plus Problem-solving attitude with patience while handling user queries Preferred Skills Experience in ERP CRM or software support roles Knowledge of accounting inventory or business management processes Quick learner with strong technical aptitude Benefits Opportunity to work on leading ERP solutions Training and mentorship provided Friendly and collaborative team environment Growth opportunities within the support and implementation domain Job Type Full-time Pay 10 000 00 - 15 000 00 per month Education Bachelor s Preferred Experience Technical support 1 year Preferred tele sales 1 year Preferred total work 1 year Preferred Language Hindi Preferred English Preferred Work Location In person


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