IT ASSOCIATE

4 days ago

Pune India Novotel Hotels Full time

Job Description Job Description We are looking for a IT Associate who will collaborate with staff to ensure the seamless operation of our technology infrastructure. As the first point of contact for IT support, your mission is to enable our staff by providing exceptional technical assistance, empowering our teams to work efficiently and innovate at their peak potential. Responsibilities - Serve as the first point of contact for all IT support requests, managing the entire lifecycle of incidents and service requests from logging in JIRA to resolution. - Manage employee lifecycle IT processes, including the onboarding of new hires and offboarding of departing employees. - Provide hands-on support for both Apple and Microsoft hardware and software issues, assisting with new installations and training employees on their use. - Conduct monthly onsite visits to the remote Singapore branch office to provide proactive IT support and ensure operational readiness - Deliver comprehensive IT, audio-visual (AV), and video conferencing (VC) setup and support for company meetings and events, sometimes after office hours. - Perform basic administration and troubleshooting of network infrastructure, including Fortinet/Trend Micro firewalls, Cisco/HP switches (VLANs), and Aruba/Ruckus wireless devices. - Maintain and audit physical security systems (e.g., Biometric/Face Recognition access, CCTVs) and endpoint security solutions (e.g., EDR, Antivirus). - Monitor the performance of managed servers and systems, escalating critical issues to senior team members as needed. - Maintain meticulous documentation for all IT processes and systems to ensure high-quality, consistent support. - Manage the company's IT asset lifecycle, maintaining accurate records and implementing best practices for inventory and vendor management. - Identify opportunities for process improvement and participate in automating manual CorpIT workflows using n8n - Contribute to technical projects, including the rollout of new applications and solutions, by designing and executing project plans to improve systems and operations. - Regularly assess our IT infrastructure to ensure it meets evolving business demands and assist in the development of related IT policies and procedures Qualifications Minimum Qualifications: - NiTEC, Diploma in Information Technology, Computer Science or equivalent - Proven hands-on experience with computer networks, including administration and installation - Good written and verbal communication skills in English Preferred Skills & Competencies - Strong knowledge of IT and communications technology fundamentals. - Familiar with Physical Security (i.e. Face Recognition Access Controller or Biometric Door Access, CCTV cams & NVR) and Endpoint Security (i.e. EDR, Anti-virus) - Good working knowledge of project management, P.O.C., project trackers, project timelines and resource allocation. - Experience with vendor relations, inventory management. - Strong ability to multitask, prioritize effectively, and adapt in a fast-paced environment. - A proactive and resourceful problem-solver with excellent soft skills for collaborating with employees and stakeholders at all levels. - Basic knowledge of scripting languages or programming languages or RPA (i.e. automation of CorpIT tasks) or n8n workflow automation

  • Digital Marketing Associate

    2 weeks ago

    Pune, Maharashtra, India The Glassberry IT Solutions pvt. Ltd Full time

    **Company Description** Glassberry IT Solutions Pvt. Ltd. is a smart creative agency located in Pune that specializes in creating all-encompassing digital marketing solutions. Our team of designers, developers, and digital marketers strive to deliver fruitful results to our clients by analyzing their brand's needs and serving them the best. We specialize in...

  • Customer Success Associate

    2 weeks ago

    Kharadi, Pune, Maharashtra, India Infiniserve IT Solution Pvt Ltd Full time

    **Job Title**: Customer Success Associate **Location**: Work From Office **Industry**: Insurance (Health, Motor & Life) **Job Type**: Full-time We are hiring **Customer Success Associates** to connect with interested leads and help them choose the right insurance products. This is a **domestic, outbound voice process** role. **Key Responsibilities**: -...

  • Associate - Business Analyst

    3 days ago

    Pune, Maharashtra, India Shipco IT Pvt. Ltd. Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    DescriptionAre you a detail-oriented Business Analyst who loves turning business needs into smart, actionable solutions? Do you thrive on collaborating with cross functional teams, translating complex requirements into clear functional specifications, and seeing your ideas come to life in real-world systems? Join Shipco IT as an Associate – Business...

  • Senior Executive

    2 weeks ago

    Pune, India EXL IT service management Full time

    Job Description Demonstrated mastery of processing, policy rating and policy issuance systems. .Build / maintain strong relationship with regional UWs. .Identification of risks and associated exposures involved in new applications for use of appropriate and established rating criteria. .Review of historical loss data in lieu of policy rating for appropriate...

  • Power BI Architect

    2 days ago

    Pune, India The IT Firm Full time

    Job Description About The Role We are seeking a highly skilled Power BI Architect to design, develop, and implement enterprise-grade business intelligence and analytics solutions. The ideal candidate will have extensive experience with Power BI, DAX, SQL, Azure Data Services, and Data Modeling, along with a strong understanding of modern data architecture...

  • Associate – Systems Analyst

    5 days ago

    Pune, Maharashtra, India Shipco IT Pvt. Ltd. Full time ₹ 80,000 - ₹ 1,20,000 per year

    DescriptionDo you thrive on solving complex business challenges by transforming them into clear, actionable technical solutions? Are you detail-oriented and eager to play a key role in connecting business objectives with technical execution? Join Shipco IT as an Associate – Systems AnalystIf you have a strong development background, exceptional analytical...

  • Chat Process- Fresher Can Apply

    4 days ago

    Pune, India eVoloTantra IT Solutions Full time

    Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess...

  • Java Fs

    2 weeks ago

    Pune, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • TIBCO Admin

    2 weeks ago

    Pune, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Genesys Cloud

    7 days ago

    Pune, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...