Business Intelligence Analyst

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Ready to explore a career path Start your journey This role is responsible for supporting a client within the meetings and events team with the delivery of business intelligence reporting of their meetings activity The ideal candidate must have a combination of technical skills mixed with excellent communication skills to work consultatively with clients They will design and create customized reports and dashboards that include best practices for data visualizations while also embodying creativity and accuracy analyze data to identify issues trends opportunities and work directly with clients to make recommendations to support their business needs What Youll do on a Typical Day Collaborate with account managers and clients in the design of custom Business Intelligence BI dashboards metrics reports and implements the development Translate and document business requirements into detailed technical design and programming specifications used to develop modify and test in an ongoing production environment Conduct ad-hoc analysis and research to identify key trends and insights that drive opportunities for cost savings process improvements and strategic decision-making that can support business decision needs Ability to effectively present information in one-on-one and small group situations to customers and other employees Adept at blending normalizing and analyzing multiple and extensive data sets to yield reportable and relevant results Shown ability to synthesize information and identify key trends insights and actionable recommendations to clients that can support business decision needs Stay up to date with industry trends best practices and emerging technologies in data analysis and business intelligence What Were looking for Minimum of 2-3 years of experience in a business intelligence or data analysis role preferably within the travel hospitality or events industry Bachelors degree in a quantitative field such as Statistics Mathematics Computer Science or a related team Proficient working with enterprise data visualization tools i e Domo Tableau Power BI SAP BI etc and advanced ETL or Excel skills Advanced to authoritative knowledge of Microsoft Office 365 suite of tools Access and Excel are required Experience with SQL and database querying is a plus Good communication and presentation skills with the ability to effectively convey technical information to non-technical audiences Solid attention to detail and commitment to data accuracy and quality Client facing experience a plus with customer service mindset Comfortable with an environment where priorities change frequently Location IndiaThe TeamGBT ExperienceWork and life Find your happy medium at Amex GBT Flexible benefits are tailored to each country and start the day you do These include health and welfare insurance plans retirement programs parental leave adoption assistance and more Travel perks get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals Develop the skills you want when the time is right for you with global tuition assistance access to over 20 000 courses on our learning platform leadership courses and new job openings available to internal candidates first We strive to champion Diversity Equity and Inclusion in every aspect of our business at GBT You can connect with colleagues through our global Inclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action Wellbeing resources to support mental and emotional health for you and your immediate family And much more All applicants will receive equal consideration for employment without regard to age sex gender and characteristics related to sex and gender pregnancy and related medical conditions race color citizenship religion disability or any other class or characteristic protected by law Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities Please let your recruiter know if you need an accommodation at any point during the hiring process For details regarding how we protect your data please consult What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box please apply anyway You may be exactly the person were looking for