Manager/Deputy Manager

3 weeks ago


Mumbai, India Acme Services Full time

Job Description - Managing the onboarding, quality and supervision for field investigators - Co-ordinate with the field investigators/vendors for on ground investigations, leads and claims verification process - Prudent claim Assessment and management of end to end claim settlement /repudiations including life and health claims - Coordinate with Legal/Fraud Control Unit/Reinsurers /sales/customers for closure of claims within regulatory framework and timelines - Direct and oversee the maintenance of complete and accurate claim management records. - Managing the claim teams on day to day claims transactions, guidance on claims philosophy, regulatory and audit procedures - Ensuring daily claim deliverables are met and claims decision within prescribed SLA with quality - Ensure customer centric approach while delivering sensitive area of death claims



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