Desktop Support Engineer L 1

3 weeks ago

Bengaluru, Karnataka, India Independent Consultant Full time
Job Description

Urgent/Immediate Hiring

End User Support/Desktop Support Engineer (L1 Engineer) - Airport*

We&aposre looking for End User Support/Desktop Support Engineers to join our team at various airport locations across India. As an L1 Engineer, you&aposll provide technical assistance and support to end-users, resolving hardware, software, and network issues.

*Key Responsibilities:*

- Hardware Support: Install, configure, and troubleshoot laptops, desktops, printers, and other peripherals
- Software Support: Assist users with software and applications, including operating systems and productivity suites
- Network & Systems Support: Support network systems, help users with connectivity issues, and manage user accounts
- User Assistance: Respond to support requests, resolve day-to-day functionality issues, and provide guidance
- Maintenance & Management: Perform tasks like provisioning and decommissioning hardware, managing software updates and patches

*Required Skills:*

- Technical Proficiency: Strong knowledge of operating systems (Windows, macOS), hardware, and common software applications
- Troubleshooting and Problem-solving
- Communication and Customer Service
- Time Management and Organization

*Eligibility:* Any graduate with 1 year of experience

*Job Locations:*

1. Bangalore, Karnataka - 02
2. Hyderabad, Telangana - 01
3. Calicut, Kerala - 01
4. Shivamoga, Karnataka - 01
5. Kolkata, West Benga - 01
6. Raipur, Chhattisgarh - 01
7. Port Blair, Andaman and Nicobar Islands - 01
8. Cochin, Kerala - 01
9. Deoghar, Jharkhand - 01

*Salary:* 16,000 - 20,000 per month (depending on interview performance)

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